The Chris Voss Show Podcast – Marla Bace: Mastering Emotional Intelligence for Effective Leadership and Self-Awareness

SeniorITy: How AI and tech can enhance senior living by Lucia Dore, Carole Railton Luciadore.com Do you feel frustrated and left behind as every aspect of daily life – from banking and shopping to health and communication – becomes increasingly dependent on technology, the internet, and artificial intelligence (AI)? SeniorITy empowers us as we age, and those hesitant to engage with new technologies, by exploring the positives of becoming knowledgable and fully connected online. Accepting technological advances can help you live a long, healthy, and more rewarding life. Learn how to: Understand why you find it difficult to engage with the digital world Overcome frustration with the technology necessary for everyday life Make decisions about the best tech options for you Protect yourself and your data online Embrace digital advances that can increase independence and improve quality of life Biography Founder at Lucia Dore Consultancy | Co-Founder at Behavioural Shift. Masters Fine Arts (MFA), BA (Hons), LGSM, Post Grad Dip Journalism, TESOL

28 Des 202337min

Unread Pages: The Silent Struggles Behind Every Success by Marnie Del Beauchamp https://amzn.to/48e3JAS Marniebeauchamp.com Have you ever felt like you had nothing left? Like your world is falling apart and you just want to give up? Unread Pages is the compelling story of a mum journeying through the world of business whilst navigating divorce, financial ruin, personal tragedy, health crises, loss, and grief. Highs and lows have marked Marnie’s journey to success, but what stands strong is her “never give up” mindset. There were so many times when she thought she couldn’t make it through, but she did. She wants to empower you to find that strength within yourself. When we let fear and self doubt hold us back, we are living within self-imposed limitations. Together, let’s make the choice to overcome those barriers by instead doing the very things that scare us most. That is where real growth begins. Join me on this journey, and let me show you what limitless living can look like for you! About the author Marnie Del Beauchamp is an author, entrepreneur, mother, and accomplished leader based in Sydney, Australia. In her twenties, Marnie embarked on her career as an entrepreneur by acquiring her first business. Whilst her journey has not been easy, what truly resonates is her ability to keep moving forward. Her accolades encompass a collection of industry and business leadership awards, including distinctions like Business Person of the Year and overall Business of the Year in the esteemed Regional Business Awards.

27 Des 202342min

Begin With WE: 10 Principles for Building and Sustaining a Culture of Excellence by Kyle McDowell https://amzn.to/4aBu4KP Kylemcdowellinc.com Toxic work culture? Do words like apathetic, disengaged, insecure, and afraid describe how you feel about your role or even your organization? Former Fortune 10 senior executive turned author and inspirational speaker Kyle McDowell has found the cure to rid the corporate world of its dysfunctional ways. In Begin With WE, McDowell examines the root causes of dysfunction in business, highlighting the plague of a “me-oriented” paradigm, and provides the remedy with his framework, The 10 WEs. These guiding principles are the cornerstone of Kyle’s leadership philosophy and establish the foundation required for a Culture of Excellence. Kyle’s inside-out approach cultivates courageous “WE-oriented” leaders who recognize the whole is greater than the sum of its parts. McDowell’s approach has been adopted by thousands. The 10 WEs have reignited lost passion for leaders and also provided a framework for a life with greater impact and fulfillment. “McDowell has created a framework that allows everyone on the team to deliver their best work. His candid approach is refreshing and speaks to the hearts and minds of all leaders.” – Harry Kraemer, Professor of Leadership at the Kellogg School of Management at Northwestern “Begin With WE cracks the code for leaders to deliver excellence. McDowell’s guiding principles apply from the ballpark to the office park.” – Kevin Kiermaier, MLB Outfielder, Three-time Gold Glove Award winner, One-time Platinum Glove Award Winner “Begin With WE made me a better leader and McDowell’s principles have not only changed how I lead, they’ve also had a tremendous impact on how I’m raising my children.” – Sr. Executive in the Automotive industry Transform apathy into optimism and fear into fulfillment with this real-world guide for creating authentic leaders and higher-performing teams. About the author A former senior executive at multiple Fortune 10 firms, Kyle McDowell is an author, inspirational speaker, and leadership coach with nearly three decades of experience leading tens of thousands of employees at some of the biggest companies in the world. With an MBA from the Kellogg School of Management at Northwestern University, Kyle is widely known for his inspiring approaches to transforming bosses into leaders and reshaping corporate cultures.

25 Des 202336min

John T. Hewitt, CEO of Loyalty Brands, Discusses His Entrepreneurial Journey and the Importance of Servant Leadership Loyaltybrands.com Show Notes About The Guest(s): John T. Hewitt is a renowned American entrepreneur who has made a significant impact in the business world through his innovative ideas and strategic thinking. He is best known for his success in the tax preparation industry, having founded two of the largest tax preparation companies in the United States, Jackson Hewitt and Liberty Tax. With over 54 years of experience in the industry, John has built a reputation for his expertise and leadership skills. Summary: John T. Hewitt, the founder of Jackson Hewitt and Liberty Tax, joins Chris Voss on The Chris Voss Show to discuss his new company, Loyalty Brands. Loyalty Brands is a conglomerate of different franchisors that offer franchise opportunities in various industries, including tax preparation, insurance, business brokerage, staffing services, and more. John shares his insights on entrepreneurship, leadership, and the importance of setting audacious goals. He emphasizes the value of servant leadership and the need to delegate and allow employees to make mistakes and learn from them. John also highlights the benefits of franchising and the role of systems in achieving exponential growth. Key Takeaways: Setting audacious goals is essential for achieving exponential growth. Servant leadership involves doing what’s best for every person and allowing employees to make mistakes and learn from them. Delegating tasks and hiring people with different skill sets are crucial for building a complete team. Rolling out new systems and improving them requires flexibility and a willingness to learn from customers and employees. Franchising offers a higher chance of success compared to starting a business from scratch. Quotes: “The number one attribute that enabled me to achieve exponential growth is always wanting what’s best for every person.” – John T. Hewitt “Smart people learn from their mistakes, but wise people learn from the mistakes of others.” – John T. Hewitt

24 Des 202338min

Unlocking Hidden Potential Through Feedback and Leadership Development Learningbridge.com Show Notes About The Guest(s): Glade Holman is the founder and managing partner of Learning Bridge, a company that helps individuals, teams, and organizations unlock their hidden potential for business and career success. With over 20 years of experience in strategy, leadership, and executive coaching, Glade has worked with notable companies such as Barclays, Proctor and Gamble, AstraZeneca, Citigroup, and Visa International. He is a sought-after speaker, consultant, and executive coach, and has taught graduate courses at New York University Wagner School of Public Service. Summary: Glade Holman, founder and managing partner of Learning Bridge, joins Chris Voss on The Chris Voss Show to discuss the importance of feedback in personal and professional growth. Glade emphasizes that feedback is essential for growth and improvement, as it provides a different perspective and helps individuals see themselves through the eyes of others. He explains that feedback should be viewed as an opportunity for learning and development, rather than a personal attack or threat. Glade also shares strategies for receiving feedback graciously and using it to one’s advantage. He highlights the importance of creating a culture of feedback within organizations and normalizing the process to foster continuous improvement. Key Takeaways: Feedback is essential for growth and improvement, as it provides a different perspective and helps individuals see themselves through the eyes of others. Feedback should be viewed as an opportunity for learning and development, rather than a personal attack or threat. Receiving feedback graciously and using it to one’s advantage is a skill that can be learned and developed. Creating a culture of feedback within organizations is crucial for fostering continuous improvement and growth. Quotes: “You cannot grow without feedback because you cannot see yourself through your eyes. You can only see yourself through the eyes of others.” – Glade Holman “Feedback is biased and incomplete, but it reveals more about the person giving it than the person receiving it.” – Glade Holman “Receiving feedback graciously and acting on it visibly shows that you are about learning and growing.” – Glade Holman

23 Des 202345min

The In-Between: Life in the Micro by Christian Espinosa Christianespinosa.com Some regrets don’t hit you all at once. They seep in at the corners of your life, at night or on a long drive, until they become a refrain. Those are the worst regrets of all. I was living in a bubble that burst on May 9, 2022. It was the middle of the afternoon. As my partner Vanessa and I approached a major intersection, a blue car accelerated, ran the red light, and T-boned a black truck directly in front of us. BOOM! The blue car’s hood crumpled like an accordion to absorb the impact. Within seconds, its front end was completely smashed, and its windows were broken. Then, everything went out of focus, except for what I needed to do—assess the scene for safety, check on the drivers of the blue car and black truck, and call 911. Nothing else mattered—I felt a heightened sense of purpose. I had always focused on one macro moment after another—the next mountain to climb or business to start. I hadn’t spent much time appreciating the micro-moments—life in between the macros. I’d been living in a macro-moment bubble. The accident awakened a desire to paint a complete picture of who I wanted to be and how I wanted to approach my life. This is my story of learning how to value the in-between and prioritize consciously living in the micro. About the author Christian Espinosa, an esteemed thought leader, is most known as the bestselling author of “The Smartest Person in the Room,” which explores the limitations of seeking validation through achievement and the desire to be the brightest intellect in any room. With a deep desire to inspire others to harness their innate wisdom, overcome perceived barriers, and summon the courage to tread new paths, Christian authored his latest book, “The In-Between: Life in the Micro.” This book chronicles his remarkable transformation—from a “me against the world” mindset cultivated during his tumultuous upbringing to his evolution as a compassionate global citizen committed to uplifting humanity. A dynamic entrepreneur, Christian built and successfully sold Alpine Security, a cybersecurity business. He founded and currently leads Blue Goat Cyber. He also has an array of professional and personal development certifications.

23 Des 202331min

Winning Through Platforms: How to Succeed When Every Competitor Has One (American Marketing Association) by Ted Moser, Charlotte Bloom, Omar Akhtar https://amzn.to/4atbvZh Winning through Platforms is your new go-to guide for modern competitive advantage. Digital platforms are no longer for just the tech elite. They’re spreading to every company and industry, powered by the growth of customer sensors, streaming data, and artificial intelligence―lighting the valuable customer Use journey that was formerly dark. How will you succeed when your markets get platform-crowded? Three senior advisers to the world’s leading technology companies reveal how to win through platforms when every competitor has one. Winning through Platforms decodes growth moves from a decade of platform competition, communicates them through a platform playbook. It’s a treasure trove of 24 proven platform strategies―such as customer coalition design, in-use enrichment, AI branding, and much more. These playbook strategies are delivered through engaging stories of over 50 companies, plus proprietary frameworks and workshop-style questions that lead you to act. This game-changing playbook will teach you how to: Revitalize your business through strategic use of platforms Design platforms that are compelling to customers and hard for competitors to match Accelerate in-market growth through brand-and-demand excellence that spans your customer’s entire platform journey Innovate in high-impact benefit areas to differentiate your platform Elevate your customer’s personal platform experience Transform your enterprise and operations to drive superior performance Every CEO, innovator, go-to-market leader, and aspiring professional will gain valuable insight through this book. Whether your company is just starting on its first platform journey or is a born platform disruptor, this book will transform your ability to win. Learn the platform playbook. Find and apply your plays. This book forms part of the American Marketing Association (AMA) leadership series. About the author Ted Moser is a Senior Partner at Prophet, a growth and transformation consultancy. He helps leading technology-based companies to anticipate customer and market evolution, craft distinctive value growth strategies, and realizetheir ambitions. He holds an MBA with highest honors in marketing and strategy from the Wharton Business School, following a BS in Political Science from Wheaton College. Based in San Francisco, he has lived and worked extensively in Europe, Latin America, and Asia. His published thought leadership focuses on pattern recognition that helps companies thrive in the face of change. He previously co-authored Profit Patterns to identify how profit pools would shiftwith Internet business model innovation. In recent years, his extensive consulting work with global platform leaders and with companies transforming to platforms inspired him to write Winning Through Platforms. Ted supports global microfinance development as a lifelong avocation. He has helped to scale the Opportunity International microfinance network, which has served over 250 million of the world’s poor and is developing innovative platforms to better serve poor farmers, schools, and microentrepreneurs. He served on program boards of CGAP, the World Bank-affiliated multilateral research group, to help extend the boundaries of global digital financial inclusion.

22 Des 202348min

How to Live an Abundant Life by Carl Grant III https://amzn.to/41xQDMh To live the best life is to live the abundant life. To learn how to live abundantly, it helps to have a guide. Carl Grant III, author of How to Live the Abundant Life, is well-equipped to take that role. With decades of experience as a business leader, community head, and family man, he’s learned what it takes to live an abundant life—one that’s filled with meaningful activities and social connections, both professional and personal. In this book, readers will find a step-by-step template for living the abundant life and learn the following: Developing a positive mindset is vital to living with abundance. Helping others without expecting anything in return enriches your life in many ways. Finding your purpose and letting it guide your actions is critical. Seeking spiritual growth leads you to a life of abundance. Challenging your assumptions and taking on difficult, risky tasks sharpens your ability to achieve your toughest goals. While material wealth is not necessarily central to the abundant life, living this type of life—with an abundance mindset—can help you attain financial success. The contentment generated by such a life can be a powerful tool for achieving all of your objectives, whether they are centered on your work, personal, or financial activities. Let Carl Grant be your guide in this practical, no-nonsense blueprint to building a life that is rich in all the things that make life worth living. Get a copy now and live abundantly! About the author Carl Grant III is a married father of five adult children and a man of faith. He is a successful entrepreneur and a servant leader who lives in Austin, TX. He is chairman of a company that is working to eradicate diseases previously thought to be incurable. Carl enjoys fitness, boating, aviation, live music, and world travel. He is currently spending significant time in the Middle East, building bridges between the East and West. He founded two workplace ministries — Sunday Service @SxSW and the High Tech Prayer Breakfast and spent 20 years volunteering in juvenile detention centers.

22 Des 202341min