Press Coverage
Having your business talked about in the right places – for free – is something pretty much every business is after. But how do you go about it? We talk to Jesse Derris, founder of strategic communica...
16 Des 202020min
Customer Support
How a business interacts and supports its customers is super important to keeping hold of them – and attracting new ones. We speak to James Loach, head of UK customer experience at men's grooming bran...
2 Des 202017min
Pay Equity
Despite positive intentions, achieving pay equity across your business isn't something that'll just happen organically. In this episode, we learn how two companies, Buffer and GrantTree, have brought ...
18 Nov 202016min
User Research
Understanding the wants and needs of your customers is essential when you’re creating something. We talked to Katy Marshall, the VP of Pattern Brands, and Ben Witte, the Founder of Recess about how th...
4 Nov 202023min
Content Usage Rights
Yes we’re getting technical, with a legal issue that’s often ignored by small businesses but one that could come back to bite if you don’t get it right. In this episode we’ll outline how to develop co...
6 Okt 202015min
Effective Interviews
You won't be hiring the right people without a carefully considered and structured interviewing process. Whilst plenty of small businesses opt for more informal and instinctive approaches, if you want...
22 Sep 202018min
Market Assessment & Positioning
Before you launch a business or a new product, you need to know whether an opportunity exists in the market, how big it might be, and how you can stand out. We chat to two founders on the practical th...
8 Sep 202018min
