68. Directive vs. Dialogue: Communicating Better as a Leader
As the dean of Stanford Graduate School of Business, Dean Jon Levin knows the importance of crafting the right message and sharing it in the right way. But, as he says, one of the biggest challenges for any leader is to know what to communicate, and how. How do leaders strike the balance between being clear and directive, and as Levin says, “leaving space for people to form their own opinions, to discuss ideas, to debate”? He joins host and lecturer of strategic communications Matt Abrahams to discuss on this episode of Think Fast, Talk Smart.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn
27 Sep 202217min
67. What Is Normal? How Culture Affects Communication Styles
Why do we drive on only one side of the road? Why don’t we sing in libraries? Why wear a swimsuit?For Professor Michele Gelfand, it all comes down to culture. As a cross-cultural psychologist, Gelfand is fascinated by social environments and their effects on human behavior, particularly, how strictly people adhere to social norms.In this episode of Think Fast, Talk Smart, Gelfand joins host and lecturer of strategic communications Matt Abrahams to explain why some cultures are “tight” and “have strict social norms,” while others are “loose,” with “more permissibility of behavior.”Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInEpisode Reference Links:Threatening Language Can Be Contagious. This New Tool Tracks Its SpreadWhy the Pandemic Slammed “Loose” Countries Like the U.S.Rule Makers, Rule Breakers: How Tight and Loose Cultures Wire Our WorldMindset Quiz: How Tight or Loose Are You?
13 Sep 202219min
66. Rethinks: Lessons from Neuroscientist Andrew Huberman to Help You Hack your Speaking Anxiety
“There’s no difference between the physiological response to something that you’re excited about and something that you’re nervous about or dreading,” says Andrew Huberman associate professor of neurobiology and ophthalmology at Stanford University.In this “Best of” episode, we revisit one of our most popular interviews. In it, Huberman, from the wildly popular Huberman Lab Podcast, shares his research on the autonomic continuum, a spectrum between states of high alertness or fear all the way down to deep sleep, and shares how to use the system to your advantage. “If people can conceptualize that the anxiety or stress response is the same as the excitement response, they feel different,” Huberman says.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn
30 Aug 202229min
65. Ties That Bind: Why Remote and Hybrid Teams Need the Right Connection
“We need to be much more adaptive in the way we think about hybrid work,” says Michael Arena. “Experiment, experiment, experiment.”Innovation relies on teams connecting in very specific ways. But are those connections possible in a hybrid work reality? Glenn Carroll, a professor of management at Stanford GSB, and Michael Arena, a faculty member of Penn's Master's in Organizational Dynamics program, have been looking for the answer — studying how team interactions have changed since millions of workers went remote.In this episode of Think Fast, Talk Smart, they discuss how teams can optimize their communications to keep innovating in a post-pandemic world.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn
16 Aug 202220min
64. Rethinks: Techniques for Managing Your Reputation
How others perceive us in person and via social media can impact our careers and social standing. But we can build the reputation we want through conscious communication.On this episode, strategic communication lecturers Matt Abrahams and Allison Kluger share techniques on effectively improving and managing your reputation.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInShow Notes:Allison Kluger“How Tylenol Made a Comeback” NYTimesAllison Kluger: "Telling your Story Can Lead to Success and Opportunity"Allison Kluger: Last Lecture Series: “If Not You, Then Who”
2 Aug 202218min
63. Cheap Talk: What Economics Has to Say About Communication
Your words — are they credible? Or are they what Paul Oyer calls “cheap talk?”According to professor of economics Paul Oyer, how our words align with our actions isn’t just a matter of communication, but a matter of economics too. Economic concepts hold in all areas of life, which Oyer’s research has explored in everything from Uber driving to online dating.“Economics is everywhere,” Oyer says. “It's an incredibly powerful lens to analyze almost anything in the real world.”Join Matt Abrahams, lecturer in strategic communication, as he sits down with experts from across campus to discuss public speaking anxiety, speaking off the cuff, nailing a Q&A, and more. Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn
18 Jul 202217min
62. Rethinks: Summer Learning Series, How Humor Can Be a Secret Weapon in Communication
In the kickoff to our Summer Learning Series, we're revisiting one of our favorite episodes. This interview features Stanford GSB faculty members Jennifer Aaker and Naomi Bagdonas and gives specific insights into how humor can transform your communication at home and at work. At the time of this episode, their book Humor, Seriously was just set to launch.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn
5 Jul 202230min
61. Courage, Ambiguity, Belonging and Data: How to Design Your Communication for Success
All communication comes from a place of creativity and creativity is rooted in design. In this episode of Think Fast, Talk Smart, strategic communications lecturer and podcast host Matt Abrahams interviews four authors from the Stanford d.school. Each conversation challenges convention in how we approach our communication, be it visual, body language, or speech. Listen to this episode to hear more from Ashish Goel, author of Drawing on Courage; Susie Wise, author of Design for Belonging; Carissa Carter, author of The Secret Language of Maps; and Andrea Small, co author of Navigating Ambiguity.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInEpisode Reference Links:Interpersonal Dynamics, Stanford Graduate School of BusinessThink Fast, Talk Smart with Sarah Stein Greenberg: "Ideas & Empathy: How to Design and Communicate with Others in Mind"
21 Jun 202234min
