Big Launches, Folder Frenzy, and Fuel for the Future

Big Launches, Folder Frenzy, and Fuel for the Future

In this episode:

  • [00:00] Webinar week hangover – The team reflects on the excitement (and exhaustion) of delivering the biggest webinar yet.

  • [01:45] Launching three core features – From folders and subfolders to packing lists and booking overviews, the team dives into what shipped—and what blew users' minds.

  • [05:00] Community-driven dev – Real-time beta feedback turned into same-day launches thanks to Tern engineers going above and beyond.

  • [08:45] The chat that stole the show – From fairy godmothers to pun-fueled feature hunts, we highlight the wild and wonderful comments that made the event unforgettable.

  • [11:00] Folders explode in popularity – Nearly 1,000 folders created in under 24 hours (and subfolders are already on the way).

  • [13:00] Packing lists go live – Over 200 created in a day. This AI-powered feature helps advisors personalize client experiences like never before.

  • [16:00] Signature integration surprise – The chat lit up with requests for consortia integrations—proof that the collaboration wave is building.

  • [18:00] Series A funding explained – Why we announced it, what it means, and what it doesn’t. Spoiler: We’re not selling out, we’re doubling down.

  • [22:00] Growing the team intentionally – A look at how the team plans to scale without compromising product quality or support.

  • [26:45] What’s next – From group booking enhancements to mobile improvements and back-to-back travel conferences, the momentum continues into next week.

Episoder(82)

Optional Transfers, Add-Ons + AI Updates

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Why Travel Advisors Keep Getting Locked Out (And What We Just Fixed)

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Register now at tern.travel for the Tern Product Launch Webinar, happening March 26th at 3:30 PM Eastern time. This is where the biggest updates of the season drop live.Episode Overview:The Tern team ...

13 Mar 32min

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Episode Overview:In this episode, the Tern team dives into a series of powerful product updates designed to make life easier for travel advisors. David Shull (Co-founder), Brad Turner (Head of Design)...

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Episode Overview:In this episode, the Tern team covers big February updates: Project Expedition tours (now with reviews and client self-booking), the new FAYE insurance integration, major commission r...

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Episode Overview:In this episode, the Tern team shares key updates across training, agency collaboration, and itinerary workflows. David Shull (CEO and co-founder), Molly Johnson (product), and Brad T...

20 Feb 37min

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