Moving Forward - An Update on NextGen Pay and HR for the Government of Canada - Episode 134

Moving Forward - An Update on NextGen Pay and HR for the Government of Canada - Episode 134

In this candid and compelling episode, Alex Benay and Karen Figuerola share an unfiltered look at the cultural and systemic issues behind Canada's HR and pay challenges—and the bold transformation underway to fix them. From the $7 billion Phoenix failure to the rollout of Dayforce, Alex explains why fixing the tech alone isn't enough. True change, he argues, starts with shifting behaviours, embracing radical transparency, and putting people at the centre of every decision.

With real talk on AI, automation, executive accountability, and the power of user-centred design, this episode is both a wake-up call and a roadmap for leading transformation in the public sector. If you care about meaningful change, leadership that's unafraid to fail, and building systems that simply work, you won't want to miss it.

Alex Benay, Associate Deputy Minister, (Enterprise Pay Coordination), Public Services and Procurement, Karen Figuerola, Partner, People Consulting, EY.

For more great insights head to www.PublicSectorNetwork.co

Episoder(100)

Conversations with City CIOs & CITOs - Jan Bradley & Scot Barker -  Episode 145

Conversations with City CIOs & CITOs - Jan Bradley & Scot Barker - Episode 145

In this episode, we sit down with two visionary leaders driving innovation in municipal government: Jan Bradley, Chief Information Technology Officer (CITO) of Calgary, and Scot Barker, Chief Innovati...

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How to be Agile in Government Procurement: The Test and Buy Innovation - Mark Lenzner - Episode 144

How to be Agile in Government Procurement: The Test and Buy Innovation - Mark Lenzner - Episode 144

This episode features Mark Lenzner, Executive Director, ICT / Digital Sourcing, Digital.NSW, NSW Department of Customer Service, who explores how the Test and Buy Innovation model is transforming publ...

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Customer-Obsessed Cyber Security - Joshua McKenzie - Epsode 143

Customer-Obsessed Cyber Security - Joshua McKenzie - Epsode 143

In this episode, we hear from Joshua McKenzie, Manager, Cyber Governance, Risk and Assurance, Parliament of NSW who explores how government service providers can strike the right balance between compl...

28 Jul 202515min

OPOR by Design: Building Resilient and Trusted Health Systems - Jamey Martell -  Episode 142

OPOR by Design: Building Resilient and Trusted Health Systems - Jamey Martell - Episode 142

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21 Jul 202519min

Practical Application of AI - How Do You Get the Right AI Tools, What Do These Look Like in Action, And How Do You Embed Them to Serve? - Nicholas Davis - Episode 141

Practical Application of AI - How Do You Get the Right AI Tools, What Do These Look Like in Action, And How Do You Embed Them to Serve? - Nicholas Davis - Episode 141

This episode, Nicholas Davis, Co-Director, UTS Human Technology Institute takes listeners on a deep dive into the transformative world of Artificial Intelligence and the essential guardrails needed to...

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The Future of Ontario: Digital Twins, Secure ID, and Citizen-Centric Innovation - Infrastructure Ontario - Episode 140

The Future of Ontario: Digital Twins, Secure ID, and Citizen-Centric Innovation - Infrastructure Ontario - Episode 140

The future of government is being rewritten—and it's digital. In this insightful episode, we sit down with Aneesh Joshi and Omar Shabbir from Infrastructure Ontario (IO) to explore how cutting-edge te...

29 Jun 202544min

Diversity in Cyber Security: Insights on the retention of women in the workplace - Jacqui Loustau - Episode 139

Diversity in Cyber Security: Insights on the retention of women in the workplace - Jacqui Loustau - Episode 139

This thought-provoking episode invites Jacqui Loustau, AWSN Executive Director, Australian Women in Security Network, Professor Matthew Warren, Director of the RMIT Centre of Cyber Security Research a...

22 Jun 202519min

Space - The Final Frontier: A Case Study on Holland Bloorview Kids Rehabilitation Hospital - Stewart Wong - Episode 138

Space - The Final Frontier: A Case Study on Holland Bloorview Kids Rehabilitation Hospital - Stewart Wong - Episode 138

In this engaging episode, we hear from Stewart Wong, Vice President of Strategy, Sustainability and Communications, Holland Bloorview Kids Rehabilitation Hospital, as he takes us on a creative and can...

15 Jun 202518min

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