#446: Leaders in Customer Loyalty: Brand Stories | Cleveland Cavaliers Upping the Loyalty Game

#446: Leaders in Customer Loyalty: Brand Stories | Cleveland Cavaliers Upping the Loyalty Game

Send us a text As one of the NBA’s most recognized franchises, the Cleveland Cavaliers are deeply woven into the cultural and civic fabric of their city. Behind the high-octane action on the court is a strategic and increasingly sophisticated approach to fan engagement powered by the Cavaliers Marketing team. Central to the marketing team’s success is the role Jeremy Halek plays as the Senior Director of Consumer Marketing. With a background that blends data science and marketing strategy, Ha...

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Sodexo Uses Employment Engagement to Highlight the ‘How

Sodexo Uses Employment Engagement to Highlight the ‘How

Send us a text Sodexo North America employs 160,000 people at 13,000 sites in all 50 of the United States and Canada, providing facilities management and food services to schools, universities, hospit...

18 Des 202023min

Painting With a Twist Builds Emotional Connections Through Shared Experiences

Painting With a Twist Builds Emotional Connections Through Shared Experiences

Send us a textMark Johnson, CEO of Loyalty360, had the chance to talk with Katherine LeBlanc, Chief Marketing Officer with Painting with a Twist, the original and leading paint and sip franchise with ...

11 Des 202029min

GPM Grows Convenience Stores Loyalty Through M&A

GPM Grows Convenience Stores Loyalty Through M&A

Send us a textLoyalty360 spoke with Arie Kotler, Chief Executive Officer of GPM Investments, and Michael Bloom, Executive Vice President and Chief Merchandising and Marketing Officer of GPM, about the...

8 Des 202036min

Dave Etling of InComm InCentives on the Importance of Customer Loyalty

Dave Etling of InComm InCentives on the Importance of Customer Loyalty

Send us a textInComm InCentives is an online ordering platform that makes it easy to buy gift cards in bulk. Their customers buy bulk gift cards for numerous reasons, including corporate rewards, sale...

7 Des 202017min

Nir Patel, President, Belk

Nir Patel, President, Belk

Send us a text Loyalty360 CEO Mark Johnson had the chance to talk with Nir Patel, the President of Belk, a department store chain founded in 1888 which has nearly 300 locations today in 16 States. Pe...

18 Nov 202022min

Loyalty360 Loyalty Live Session | Carlos Dunlap, Clarus Commerce

Loyalty360 Loyalty Live Session | Carlos Dunlap, Clarus Commerce

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16 Nov 202027min

Loyalty Live Session | Challenges in Tier Management with David VanWiggeren from Drop Tank

Loyalty Live Session | Challenges in Tier Management with David VanWiggeren from Drop Tank

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16 Nov 202027min

Andy Rebhun, Vice President of Digital, El Pollo Loco

Andy Rebhun, Vice President of Digital, El Pollo Loco

Send us a text Mark Johnson, CEO of Loyalty360, spoke with Andy Rebhun, Vice President of Digital for El Pollo Loco, about the restaurant's updated rewards program and improvements they have made to p...

9 Nov 202025min

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