E62: BA Techniques - Observation

E62: BA Techniques - Observation

In this episode of Business Analyst Simplified, Michael and Emily dive into the art of Observation—a fundamental technique under the Solution Evaluation knowledge area. Using a "School Fitness Program" rollout as their case study, they explore how observing real-world user interactions helps uncover hidden issues and measure actual solution performance.

From spotting unspoken challenges to validating whether the fitness initiative meets its goals, they discuss when and how observation should be used, what to watch for, and how to translate insights into meaningful solution improvements. Michael and Emily make it simple, relatable, and practical for business analysts at all experience levels.

Tune in to learn how a watchful eye can make all the difference between project assumptions and real-world success!

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Episoder(88)

E85: How to Prioritize Requirements Without the Chaos

E85: How to Prioritize Requirements Without the Chaos

When everything is labeled a “high priority,” it’s impossible to focus, and delivery slows down.In this episode of Business Analysis Simplified, Michael and Emily explore how to prioritize requirement...

9 Aug 20253min

E84: Handling Changes Without Losing Control

E84: Handling Changes Without Losing Control

Change is inevitable in projects—but unmanaged change can derail delivery, create chaos, and frustrate teams and stakeholders.In this episode of Business Analysis Simplified, Michael and Emily discuss...

6 Aug 20253min

E83: Are You Building the Right Thing? Why Reviews Matter

E83: Are You Building the Right Thing? Why Reviews Matter

It’s possible to gather, document, and sign off on requirements—only to discover too late that you built the wrong thing.In this episode of Business Analysis Simplified, Michael and Emily discuss why ...

2 Aug 20253min

E82: Seeing is Believing: Why Prototypes Matter

E82: Seeing is Believing: Why Prototypes Matter

Users often think they know what they need—until they see it. Misunderstandings and rework happen when requirements stay abstract.In this episode of Business Analysis Simplified, Michael and Emily dis...

30 Jul 20253min

E81: Show, Don’t Just Tell: The Power of Modeling Requirements

E81: Show, Don’t Just Tell: The Power of Modeling Requirements

Relying only on words to describe requirements often leads to misunderstandings, missed details, and rework.In this episode of Business Analysis Simplified, Michael and Emily discuss why visual models...

26 Jul 20253min

E80: Why Create From Scratch When You Can Reuse?

E80: Why Create From Scratch When You Can Reuse?

Do you find your team writing the same types of requirements repeatedly, like login processes or audit logging, from scratch on every project?In this episode of Business Analysis Simplified, Michael a...

23 Jul 20253min

E79: Is Your Solution Good Enough?

E79: Is Your Solution Good Enough?

Projects often fail to meet expectations because quality attributes like performance, usability, and security are vague or undefined. “Fast,” “secure,” and “easy to use” mean different things to diffe...

19 Jul 20253min

E78: What Do Users Actually Need to Do?

E78: What Do Users Actually Need to Do?

Many teams jump straight into feature lists without understanding what users truly need to accomplish with the solution. This often leads to bloated products and missed user needs.In this episode of B...

16 Jul 20253min

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