Future-Proofing with Empathy: Carla Buzasi on Forecasting Consumer Emotion

In this episode, Carla Buzasi, CEO of WGSN and former Editor-in-Chief at Huffington Post UK, joins David to explore how brands can stay ahead in a world defined by emotional turbulence and constant change. From “glimmers” to “ping minimalism,” Carla unpacks the psychology behind consumer trends and what leaders must understand if they want to build trust, relevance, and long-term value.

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