HR Works Podcast: Scaling Empathy—A People Leader's Approach (Part 1)

HR Works Podcast: Scaling Empathy—A People Leader's Approach (Part 1)

In this episode, we're joined by an incredible leader who's redefining what it means to run a successful, rapidly growing business with a truly human touch. Joining us is Kyla Hanaway-Quinlan, Chief Operating Officer and Head of People at Feast & Fettle – one of the country's fastest-growing food brands. With years of experience witnessing both the magic and the tough realities of the food and hospitality world, Kyla brings a unique perspective. As a single mother of two and a senior executive, she's passionately committed to leading with empathy and building environments where everyone feels seen, heard, and valued. Since joining Feast & Fettle in 2021, Kyla has been pivotal in scaling the team from 30 to 300 employees. Today, she's here to share her insights on how she embeds empathy and emotional intelligence into every single aspect of operations – from how they hire, to how they serve customers, and even how they navigate tough times. It's about making sure these aren't just values, but operational mandates that drive real success.

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Episoder(500)

HR Works Podcast: Drug Testing Needs to Evolve

HR Works Podcast: Drug Testing Needs to Evolve

The past decade has seen incredible change when it comes to the use of cannabis. The laws have changed, the culture has changed, but employee drug testing has largely remained the same. Drug tests oft...

30 Jun 25min

HR Works Video Podcast: Preparing for ICE and Immigration Enforcement

HR Works Video Podcast: Preparing for ICE and Immigration Enforcement

The rules and regulations around immigration and the workplace have fluctuated drastically under the current administration, and many are at a loss. Our friends over at Brightmine just released new re...

23 Jun 23min

HR Works Podcast: The Hidden Benefits Pt. 2

HR Works Podcast: The Hidden Benefits Pt. 2

Expenses are rising everywhere, and employees and employers alike are feeling the strain. Recruiting and retention is becoming less about who can provide the top dollar, and rather who can provide the...

23 Jun 29min

HR Works Podcast: The Hidden Benefits Pt. 1

HR Works Podcast: The Hidden Benefits Pt. 1

Expenses are rising everywhere, and employees and employers alike are feeling the strain. Recruiting and retention is becoming less about who can provide the top dollar, and rather who can provide the...

9 Jun 28min

HR Works Podcast: HR and Sunrises at SPARK HR

HR Works Podcast: HR and Sunrises at SPARK HR

SPARK HR has come and gone, but the memories and lessons we left with are still ringing in our heads. The world's leading minds got together, not only to discuss and tackle the greatest issues facing ...

19 Mai 11min

HR Works Podcast: How to Talk, Manager to Manager w/ Kamaria Scott Pt. 2

HR Works Podcast: How to Talk, Manager to Manager w/ Kamaria Scott Pt. 2

Action plans are only as good as the system that supports them. After the survey closes and priorities are set, managers are often expected to deliver results without the structures, skills, or motiva...

14 Apr 18min

HR Works Podcast: How to Talk, Manager to Manager w/ Kamaria Scott Pt. 1

HR Works Podcast: How to Talk, Manager to Manager w/ Kamaria Scott Pt. 1

Action plans are only as good as the system that supports them. After the survey closes and priorities are set, managers are often expected to deliver results without the structures, skills, or motiva...

7 Apr 17min

HR Works Video Podcast: The My Pleasure Advantage: Why Chick-fil-A Wins on People

HR Works Video Podcast: The My Pleasure Advantage: Why Chick-fil-A Wins on People

In this week’s podcast episode, Erika Randall, Content Director for HR Daily Advisor, talks with Nicholas Lawrence (Nicholas L.), Executive Director of People & Culture at Chick-fil-A Restaurants (loc...

31 Mar 29min

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