CME | Cultural Competence in Healthcare Delivery

The CME on the Go series of the Inside Family Medicine podcast lets you earn up to 0.5 CME credits per episode — join the hosts as they explore cultural competency beyond mandatory training modules, discussing real-world applications that improve patient care. Through personal anecdotes and insightful discussion, they uncover how open-mindedness, humility, and flexibility create meaningful doctor-patient relationships.

Cultural competency is more than a box to check—it's an ongoing journey of understanding, adaptation, and empathy in patient care. In this episode, our co-hosts look at real-life experiences that highlight the importance of cultural awareness in both rural and urban medical settings. They discuss how recognizing cultural differences can shape treatment plans, improve patient trust, and ultimately lead to better health outcomes. From navigating language barriers with interpreters to addressing biases and ethical dilemmas, the conversation sheds light on the complexities of delivering truly patient-centered care. Tune in for a thought-provoking discussion that challenges assumptions and encourages a lifelong commitment to learning and growth in family medicine.

Your hosts for this episode are Lauren Brown-Berchtold, MD, FAAFP, program director for the San Joaquin General Family Medicine Residency in French Camp, Calif.; Jason Marker, MD, MPA, FAAFP, associate director of the Memorial Hospital Family Medicine Residency program in South Bend, Ind.; and Tamaan Osbourne-Roberts, MD, MBA, FAAFP, chief medical officer and vice president of health strategy at the public sector health plan Colorado Access. 

Whether you're navigating patient queries or seeking to enhance your clinical knowledge, this episode offers valuable insights and practical advice for family physicians. Tune in now and earn CME credit!

 

Credit Claiming:

After listening to the podcast episode, claim 0.5 AAFP credit by following the provided link. https://www.aafp.org/assessment/take/17831/e

Learning Objectives:  

1. Explain the role of cultural competence in delivering high-quality healthcare.

2. Identify strategies for effective communication with patients from diverse cultural backgrounds.

3. Address cultural considerations in diagnosis, treatment, and decision-making processes.

4. Apply case studies and practical tips to improve cultural competence in clinical practice.

Disclosure: It is the policy of the AAFP that all individuals in a position to control content disclose any relationships with commercial interests upon nomination/invitation of participation. Disclosure documents are reviewed for potential conflicts of interest and, if identified, conflicts are resolved prior to confirmation of participation. Only those participants who had no conflict of interest or who agreed to an identified resolution process prior to their participation were involved in this CME activity. 

All individuals in a position to control content for this session have indicated they have no relevant financial relationships to disclose. 

Disclaimer: Copyright 2025. AAFP. The views presented in this broadcast are the speaker's own and do not represent those of AAFP.  The information presented is for general, educational, or entertainment purposes and should not be considered legal, health, financial, or other advice.  AAFP makes no representation as to the accuracy or completeness of the information and is not responsible for results that may arise from its use.  Consult an appropriate professional concerning your specific situation and respective governing bodies for applicable laws. Reference to any specific product or entity does not constitute an endorsement or recommendation by AAFP unless specifically stated otherwise. AAFP and the AAFP logo are registered trademarks of American Academy of Family Physicians.