Empowerment: A Certified Speaking Professional Perspective with Ava Lucanus

Empowerment fuels an individual to become self-efficient and have greater influence towards self and others and it could commence to better changes. However, empowerment doesn't just happen overnight, it always starts somewhere. For some, it starts at home, but for others, they get the empowerment that they need from the people around them. Circumstances affect one's view on empowerment which is why we need to learn from people with different life stories.

In today's episode of Louise M Empowerment Series, we will be joined by another wholesome and inspiring woman—Ava Lucanus. Ava Lucanus is a customer experience specialist who helps organizations to align their customer experience with their brand promise, so their customers become their biggest advocates.

Drawing upon over four decades of knowledge and experience, Ava works with organizations Australia-wide in small and large businesses as well as government.

She is recognized as an authority in her field, having been interviewed by ABC radio for her expertise as well as a guest writer for Business News and various industry magazines and blogs.

Her clients describe her as fun, expert, positive, motivational, practical, and inspirational.

Ava is among an elite group of less than 10% of speakers worldwide who have been awarded the international accreditation Certified Speaking Professional (CSP). In being awarded the CSP, Ava has met the strict criteria of experience, expertise, and professional ethics, as well as a commitment to ongoing education and client satisfaction.

Listen to this inspiring episode now and be greatly empowered!

Highlights:

[01:32] Ava's Perspective on Empowerment

[02:19] Emotional or Physical: Where does empowerment start?

[04:40]How Ava's Family Impacts Her Feeling of Disempowerment

[10:00] Who influences Ava towards Empowerment

[13:10] What empowered Ava to start her own business

[14:50] How Ava's Daughter Empowered Her

[17:50] Ava's Tips to Feel Empowered

[18:53] Empowering Others: A Way to Empower One's Self

LinkedIn:

https://www.linkedin.com/in/avalucanus/

Website:

https://www.edgecommunication.com.au/

Twitter:

https://twitter.com/edgetelephone?lang=en