Art of Procurement7 Jul 2025

818: Elevating Procurement's Impact Through Strategic Relationships W/ Michael Bertalli

"My number one rule for being a professional procurement person is to be fair and consistent. You've got to give every supplier the same opportunity, the same amount of time, and the same pieces of information, so you've got a level playing field." - Michael Bertalli

Today's procurement teams must deliver value through strong relationships and a reputation for professionalism that extends far beyond cost savings alone. Exceptional relationship skills – both within organizations and with external suppliers – have a significant strategic impact and can dictate lasting business outcomes.

In this episode, experienced procurement leader Michael Bertalli outlines exactly what it takes to build impactful relationships and project authentic professionalism.

Michael reveals practical insight on internal and external relationship strategies, explores actionable steps for deeper stakeholder collaboration, and emphasizes the nuanced art of supplier engagement.

Michael also discusses:

The value of fostering deeper internal collaboration with proactive, informal engagement
How to navigate supplier relationships through strategic openness rather than price pressure
Why utilizing strategic preparation and research is procurement's key relationship-building tool
How to establish and sustain an ethical, professional image through consistency and fairness
Ways to strengthen relationships with suppliers through transparent and valuable feedback

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