How to build trust fast, w/Spotify's Daniel Ek
Masters of Scale19 Sep 2018

How to build trust fast, w/Spotify's Daniel Ek

Normally, trust = consistency + time. But when you're scaling fast, you have to find shortcuts to trust, with your partners and your users. Spotify CEO Daniel Ek knows a thing or two about this. When he founded Spotify, he did what few disruptors ever do: He worked with the industry he was trying to reinvent. How did Ek build a relationship with a music industry wary of piracy? He found shortcuts to trust. And not just with the music industry, but users too: 140M of them. With cameo appearances from Gustav Söderström (Spotify's Chief Research & Development Officer) and Miles Daisher (Red Bull Air Force).

Read a transcript of this episode: https://mastersofscale.com

Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Episoder(681)

Open or closed? The answer is both, w/Joi Ito

Open or closed? The answer is both, w/Joi Ito

No organization that’s entirely closed — or entirely open — can scale as successfully as an organization that combines both. Yes, it invites a bit of chaos – but chaos breeds innovation. Joi Ito has s...

30 Apr 201935min

Take bigger risks, w/Shellye Archambeau

Take bigger risks, w/Shellye Archambeau

If you try to avoid risk, you actually risk total failure. Or worse: mediocrity. Take it from Shellye Archambeau. She led the most stunning Silicon Valley turnaround you’ve never heard of. She took th...

26 Mar 201938min

Check your blindspot, w/Sallie Krawcheck (Ellevest)

Check your blindspot, w/Sallie Krawcheck (Ellevest)

If your company's dominated by one type of person, you run the risk of tunnel vision. You might move fast — but you'll often drive straight into traps. Truly scalable companies need a diverse portfoli...

12 Mar 201944min

The Reid Hoffman Story (Part 2): Make everyone a hero

The Reid Hoffman Story (Part 2): Make everyone a hero

We’re back with Part 2 of our special turn-the-tables episode with Reid Hoffman. In this episode, we follow Reid through PayPal, LinkedIn, the Microsoft acquisition, his angel investments, Greylock, a...

26 Feb 201955min

The Reid Hoffman Story (Part 1): Make everyone a hero

The Reid Hoffman Story (Part 1): Make everyone a hero

In this special episode, we turn the tables on host Reid Hoffman. He’s the guest and we tell his story, while proving a theory that’s perfect for Reid: You can chart an epic journey to scale, if you m...

22 Jan 201943min

Let your customers be your scouts, w/Eventbrite's Julia Hartz

Let your customers be your scouts, w/Eventbrite's Julia Hartz

That constant roar of customer feedback? Be thankful for it. It holds all the secrets to your success, if you learn how to read the signs. Listen to what users say, sure. But also watch what they do a...

8 Jan 201934min

To scale, you must master the skill of storytelling, w/Charity: Water's Scott Harrison

To scale, you must master the skill of storytelling, w/Charity: Water's Scott Harrison

You need a great story to build a great company. And great stories are unwaveringly true. No one embodies this principle more fully than Scott Harrison, founder of Charity: Water. A master storyteller...

18 Des 201847min

The Millennial Episode, w/Brit + Co's Brit Morin

The Millennial Episode, w/Brit + Co's Brit Morin

You can marshal the power of millennials to grow your company, but you have to redefine your concept of loyalty. To keep millennials as users (and employees), you’ll need to keep evolving — and help t...

19 Nov 201837min

Populært innen Business og økonomi

lydartikler-fra-aftenposten
stopp-verden
dine-penger-pengeradet
rss-penger-polser-og-politikk
e24-podden
rss-borsmorgen-okonominyhetene
pengesnakk
pengepodden-2
tid-er-penger-en-podcast-med-peter-warren
utbytte
livet-pa-veien-med-jan-erik-larssen
rss-markedspuls-2
liberal-halvtime
finansredaksjonen
morgenkaffen-med-finansavisen
lederpodden
rss-politisk-preik
rss-pa-konto
okonomiamatorene
rss-investering-gjort-enkelt