13: Joey Coleman | How to Ensure Lifelong Loyalty

13: Joey Coleman | How to Ensure Lifelong Loyalty

Joey Coleman (@thejoeycoleman) is a customer experience designer, an award-winning speaker, creator of First 100 Days methodology, and author of the upcoming Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days.

"We're not paying attention to maintaining the relationships that we claim are important to us." -Joey Coleman

What We Discussed with Joey Coleman:
  • Why everyone has customers -- even if we don't own a business.
  • Why the first hundred days of a customer life cycle are the most important -- and if you can get the experience right within this time frame, you've got a customer for life.
  • The eight phases of a customer journey and how they apply to business and personal relationships.
  • The experience mindset -- why it's important and how we can develop it.
  • Why Joey's only gotten three tickets in spite of being pulled over by the police 81 times.
  • And much more...

Sign up for Six-Minute Networking -- our free networking and relationship development mini course -- at jordanharbinger.com/course!

Like this show? Please leave us a review here -- even one sentence helps! Consider leaving your Twitter handle so we can thank you personally!

Full show notes and resources can be found here.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Denne episoden er hentet fra en åpen RSS-feed og er ikke publisert av Podme. Den kan derfor inneholde annonser.

Episoder(1377)

1375: Alphas | Skeptical Sunday

1375: Alphas | Skeptical Sunday

Think you need to be an "alpha" to win? Nick Pell debunks the wolf-pack myth and reveals what actually earns respect here on Skeptical Sunday!Welcome to Skeptical Sunday, a special edition of The Jord...

30 Aug 1h 13min

1374: Safety Compromised by Husband, Traumatized | Feedback Friday

1374: Safety Compromised by Husband, Traumatized | Feedback Friday

War and police work broke your husband, then he ditched his meds. Do you stand by a spiraling man, or shield your sons from him? It's Feedback Friday!And in case you didn't already know it, Jordan Har...

28 Aug 1h 23min

1373: Sonja Lyubomirsky | Five Mindsets to Get You More of What Matters

1373: Sonja Lyubomirsky | Five Mindsets to Get You More of What Matters

Money, fame, and abs buy admiration, not intimacy. How to Feel Loved author Sonja Lyubomirsky reveals the five mindsets that make you feel loved.Full show notes and resources can be found here: jordan...

25 Aug 1h 30min

1372: Milk | Skeptical Sunday

1372: Milk | Skeptical Sunday

Oat, almond, soy, dairy—the milk aisle is a culture war in your coffee. But what's best? Jessica Wynn brings all the truth to the yard on Skeptical Sunday!Welcome to Skeptical Sunday, a special editio...

23 Aug 1h 30min

1371: Showed Intent to Roam, so In-Laws Stole Home | Feedback Friday

1371: Showed Intent to Roam, so In-Laws Stole Home | Feedback Friday

Your in-laws lowballed you for your own home, took the deed, and kept the cash. Do you fight family in court, or eat the loss? It's Feedback Friday!And in case you didn't already know it, Jordan Harbi...

21 Aug 1h 28min

1370: Peter Zeihan | North American Solutions to a Breaking World Order

1370: Peter Zeihan | North American Solutions to a Breaking World Order

War is getting cheaper, supply lines are in danger, and the old order is cracking. Peter Zeihan explains why it's breaking and what North America can do.Full show notes and resources can be found here...

18 Aug 1h 30min

1369: Trepanation & Castration | Skeptical Sunday

1369: Trepanation & Castration | Skeptical Sunday

Trepanation, voluntary eunuchs, and other things to never try at home. Nick Pell cuts through the crackpot science here on Skeptical Sunday.Welcome to Skeptical Sunday, a special edition of The Jordan...

16 Aug 1h 13min

1368: Predatory Faux Pro You Know Must Go | Feedback Friday

1368: Predatory Faux Pro You Know Must Go | Feedback Friday

A massage therapist you vouched for turns out to be unlicensed and a predator. How can you make up for your lapse in judgment? It's Feedback Friday!And in case you didn't already know it, Jordan Harbi...

14 Aug 1h 16min

Populært innen Business og økonomi

stopp-verden
lydartikler-fra-aftenposten
dine-penger-pengeradet
e24-podden
rss-penger-polser-og-politikk
rss-borsmorgen-okonominyhetene
rss-skravla-gar
pengepodden-2
utbytte
rss-pa-konto
pengesnakk
rss-orjasater
livet-pa-veien-med-jan-erik-larssen
tid-er-penger-en-podcast-med-peter-warren
finansredaksjonen
lederpodden
stormkast-med-valebrokk-stordalen
morgenkaffen-med-finansavisen
liberal-halvtime
okonomiamatorene