Into Shake Shack’s Culinary Lab, with Nancy Combs
QSR Uncut31 Jul 2025

Into Shake Shack’s Culinary Lab, with Nancy Combs

Nancy Combs, VP of Culinary & Calendar Innovation at Shake Shack, joins QSR editorial director Danny Klein to break down the iconic burger chain’s recent menu moves, from barbecue to fried pickles to the social media frenzied Dubai Shake. We get into how Shake Shack plots innovation, what it takes to win with premium and accessible options, and how one of the category’s leading brands stays true to its roots while always thinking ahead.

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Episoder(371)

The Great Greek Mediterranean Grill Preps for Lift-Off, with President Bob Andersen

The Great Greek Mediterranean Grill Preps for Lift-Off, with President Bob Andersen

Recently named a Top 3 emerging restaurant chain in the U.S. by Datassential, The Great Greek Mediterranean Grill is fast approaching 100 units and $150 million in systemwide sales. President Bob Ande...

25 Jun 48min

Lessons on Leadership from One of the Industry’s Most Important B2B Companies

Lessons on Leadership from One of the Industry’s Most Important B2B Companies

Alissa Partee is stepping into the role of CEO at Restaurant Technologies, a company she joined in 2020 before becoming COO. Partee has worked at leading brands such as Buffalo Wild Wings and Caribou ...

18 Jun 44min

A Conversation on Franchising, Growth, and the State of Restaurants, with Fransmart CEO Dan Rowe

A Conversation on Franchising, Growth, and the State of Restaurants, with Fransmart CEO Dan Rowe

Dan Rowe, CEO and founder of Fransmart, and 35-plus-year-industry vet, joins QSR Uncut this week for a special episode exploring what it takes to grow, the state of concept creation, how franchising i...

11 Jun 40min

The Journey of Beignet Spot, with CEO and Cofounder Fabrice Alce

The Journey of Beignet Spot, with CEO and Cofounder Fabrice Alce

Can a brand based around beignets scale? We step into the unique concept with its cofounder and CEO, Fabrice Alce, to explore developing a fast casual from the roots, what it takes to start looking ah...

4 Jun 44min

Winning the Value Customer, with Cici's President Jeff Hetsel

Winning the Value Customer, with Cici's President Jeff Hetsel

The legacy pizza buffet has posted a strong year despite the odds, leaning into a fresh approach of value-based branding and promotions. From a record-breaking loyalty launch that turned back the cloc...

28 Mai 32min

A New Way for Franchisees to Find Capital, with Zack Fishman and Jimmy Frischling

A New Way for Franchisees to Find Capital, with Zack Fishman and Jimmy Frischling

Back in March, F&B Capital, a new capital markets firm focused on advising and supporting concepts across the franchise ecosystem, emerged into the space. This isn’t your average vehicle. Zack Fishman...

21 Mai 44min

What’s Next for Potbelly After RaceTrac Sale, with Jennifer Durham

What’s Next for Potbelly After RaceTrac Sale, with Jennifer Durham

Jennifer Durham, SVP of franchising and development at Potbelly, joins QSR Uncut to discuss the sandwich chain’s next act after its blockbuster $566 million deal to RaceTrac. One of the most-intriguin...

14 Mai 41min

Revealing the Growth Potential of Secret Burger Kitchen, with CEO Paul Sandhu

Revealing the Growth Potential of Secret Burger Kitchen, with CEO Paul Sandhu

Beginning inside a Holiday Inn hotel kitchen in Tacoma, Washington, Secret Burger Kitchen has taken a fervent following and developed a brand ready to scale. CEO and cofounder Paul Sandhu joins QSR Un...

7 Mai 34min

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