#408: Scoops of Success: Häagen-Dazs’ Refreshed Approach to Loyalty
Send a text Memorable experiences are a key part of creating lasting customer relationships, and Häagen-Dazs Shops are taking steps to enhance its approach. In this conversation with Maya Pocock, Bran...
16 Des 202419min
#407: Cava’s Loyalty Program: Driving Growth Amid a Surge in Popularity
Send a text Cava, a Mediterranean-inspired restaurant chain with over 340 locations has carved out a unique space in the competitive fast-casual dining industry. Known for its fresh ingredients and vi...
11 Des 202418min
#406: BWH Hotels: Elevating Customer Loyalty and Inspiring Travel
Send a text Travel rewards have become increasingly popular in recent years, with more and more people taking advantage of the opportunity to earn points and miles on their everyday spending. Accordin...
9 Des 202416min
#405: Loyalty360 Loyalty Live | Shamba Schmidt, Epsilon
Send a text In our latest edition of Loyalty Live, Loyalty360, speaks with Shamba Schmidt, Vice President, Solution Consulting at Epsilon. As a global marketing and data technology company known for i...
19 Nov 202417min
#404: Interview with Michelle DeVore: Launching the Supercuts Reward Program
Send a text Designing an enterprise-level loyalty program from scratch is challenging on its own, but doing so for a large franchise organization like Supercuts—spanning 1,900 locations with over 400 ...
18 Nov 202424min
#403: Loyalty360 Loyalty Live | Monique De La Rosa, Ansira
Send a text Artificial intelligence (AI) and Machine Learning (ML) continue to be top of mind as marketers are leveraging AI and ML in a variety of ways to improve their customer loyalty programs and ...
12 Nov 202415min
#402: Piada Italian Street Food Upgrades Customer Experience with Revamped Loyalty Program and Digital Ordering
Send a text The philosophy “the customer is always right” drives many marketers to value client, patron, and guest feedback. Piada Italian Street Food, known for its fresh Italian-inspired menu, ha...
23 Okt 202422min
#401: Royal Bank of Canada: Forming Strategic Partnerships and Receiving Recognition for Customer Loyalty Efforts
Send a text When a large financial institution decides to enhance the construction of its customer loyalty program, it can be challenging. Yet repositioning a program in a highly competitive Canadian ...
16 Okt 202411min
