81. How to Track Your Impact as a CSM (Even When Leadership Isn’t)

81. How to Track Your Impact as a CSM (Even When Leadership Isn’t)

What if your KPIs are hiding your true impact and that’s why you’re not getting promoted? Most CSMs are tracking what leadership asks and missing the real proof that moves careers forward. If your best work is going unnoticed, you’re not alone.

That’s why in this episode, I reveal the three high-impact metrics I personally used to score raise after raise (including how I built a 200k IC role from scratch), the “invisible work” you should start logging today, and how to create your own bulletproof folder of receipts for interviews, promotions, and layoff protection. Hear the small, simple experiments that can lead to company-wide change and find out how to capture the magic that really sets you apart.

You’ll learn how to turn invisible effort into undeniable evidence, make your value pop in every review, and protect yourself from layoffs or missed opportunities. Want to know the "receipts" no one else is collecting but every leader cares about? Press play now and get the edge you deserve.

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➡️ HEAD TO THE SHOW NOTES: https://customer-success-career.captivate.fm/episode81

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Thanks for tuning in to the Customer Success Career Coach podcast! I'll catch you next week.

🎙️ New episodes drop every Wednesday!

Mentioned in this episode:

🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

Episoder(91)

2. I’ve spent 3 years analyzing the Customer Success job market. Here’s what job seekers need to know

2. I’ve spent 3 years analyzing the Customer Success job market. Here’s what job seekers need to know

Have you ever wished you had an insider’s view into the customer success job market? Well, you are in luck. I have access to over 500 eyes in the business, and I am here to share with you what you need to know. In this episode, I’m shedding light on the current state of the customer success job market and spilling what I think are some of the most interesting things that have changed in the job market and, specifically what those things mean for you. You'll walk away from this episode with very tangible tips you can start doing straight away to expedite your job search.You don't want to miss out on these exclusive insights. Tune in to gain a competitive edge in the customer success job market!Head to the Show Notes: https://customer-success-career.captivate.fm/episode2🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!Mentioned in this episode:🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

7 Feb 202439min

1. The only 2 skills you need to excel in your Customer Success Career (Plus: How I Got Here)

1. The only 2 skills you need to excel in your Customer Success Career (Plus: How I Got Here)

Are you ready to have a wildly successful career in customer success? Then you are in the right place! Welcome to the very first episode of the Customer Success Career Coach. It's your go-to place for everything you need to know about your customer success career. To kick things off, I'll share my personal journey, answering a question many of you have asked: how did I transition from sales to becoming a CSM and eventually to founding my own career coaching business? Plus, I'll reveal the two skills I believe will basically guarantee that you have the career that you want in customer success. You're not just going to hear about these steps; you'll walk away with practical actions you can implement immediately.So whether you are new to customer success or a seasoned veteran, there is something here for you! Tune in and start shaping the career you've always wanted in customer success.Head to the Show Notes: https://customer-success-career.captivate.fm/episode1🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!Mentioned in this episode:🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

7 Feb 202445min

Welcome to Customer Success Career Coach!

Welcome to Customer Success Career Coach!

Are you ready to land your dream job in Customer Success despite the competition? Whether you're brand new to Customer Success or a seasoned pro looking to up-level your performance and hit that next career milestone, you've come to the right place!This is the first Customer Success podcast that gives you easy-to-apply strategies and tips to help you score your dream job, secure your next big promotion or become the top performer on your team. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.If you have any specific topics you would like me to cover on the podcast, send me a message on LinkedIn www.linkedin.com/in/carly-agar/Make sure you hit FOLLOW so you don’t miss out on any new episodes when they drop every Wednesday.I can’t wait to chat with you soon!🔎 For free job search tools, go to www.carlyagar.com/freebies🚀 To work with Carly, go to https://www.carlyagar.com/apply♥️ Let’s be LinkedIn friends: www.linkedin.com/in/carly-agar/

30 Jan 20241min

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