Why Some Conflict is Actually Good for Your Team

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How do you resolve conflict on your team? Better yet—should you?

In this video, I break down everything leaders need to know about team conflict, from handling personal clashes to harnessing task-focused disagreements for better results. Not all conflict is bad; in fact, the right kind of conflict can push your team toward innovation and success.

I’ll teach you how to spot the difference, address personal conflicts effectively (without letting them fester), and turn task-based disagreements into productive debates. We’ll explore actionable strategies like creating psychological safety, inviting honest feedback, and building a culture of respect and accountability.If you’re ready to lead your team through challenges and unlock their full potential, hit play. Don’t forget to subscribe for more insights on building high-performing teams—and check out the free resources linked below to help your team do their best work ever.

00:00 Are you in conflict?

00:10 Meet David Burkus

00:28 There's Two Types of Conflict

01:16 How to Solve Personal Conflict

03:30 How to Solve Task-Focused Conflict

05:01 Invite Feedback

05:25 Builds and Flags Framework

06:00 Create Psychological Safety

07:45 Challenge Assumptions, Not Ideas

09:49 Disagree and Commit

//ABOUT DAVID

One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

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