Pay It Forward Podcast19 Jan 2024

28. What It Takes To Make It In the Restaurant Business

In this episode we sit down with La Crosse's own restaurateur, Ryan Johnson, who has carved an impressive niche in the food business. In this episode, Ryan takes us back to the early days of his entrepreneurial journey when he ventured into the restaurant business by opening Quiznos stores, eventually achieving the grand opening sale record in his Onalaska store. From there he transitioned to establishing his own independent food brand, B.A. Burrito! That led him to where he is today which is owning 3 restaurants (Howie's, The Crow, Big Al's) – 2 bars (State Room & Animal House) – an event space (The Main) – and investing is real estate! What else we talk about: - How it was OPPORTUNITY that got him into the restaurant business - Challenges restaurants faced during COVID - The pivotal role community plays in the life of a business. - 4 pillars of his success A thought-provoking discussion unfolds on the topic of minimum wage, work ethic, mentality, and the generational differences. There have been dynamic changes witnessed in the industry over the past decade and now that includes the staffing issue that so many business owners are facing. Is that due to wages, lack of work ethic, or is it something deeper like prioritizing our time or maybe even a new self-centered perspective of life? Enjoy this compelling conversation that explores the depths of the restaurant business, that shape the evolving landscape of this thriving industry. Ryan's experiences and insights offer a unique perspective that will leave you inspired and informed. Tune in and even help us weigh in on what is more important.....food quality or service?

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