📢 MOTOR TRADE RADIO SUPPLIER SPECIAL! We chat with Nancy Rignall about her work with dealer groups at Prospecting Dynamics (E59, S10)

📢 MOTOR TRADE RADIO SUPPLIER SPECIAL! We chat with Nancy Rignall about her work with dealer groups at Prospecting Dynamics (E59, S10)

🚨SUPPLIER SPECIAL EXCLUSIVE🚨The latest in our series of Motor Trade Radio Supplier Specials showcases Prospecting Dynamics, the automotive consultancy services company, founded and led by Nancy Rignall. Nancy started the business in 2013 after a successful high-level career in the OEM (Ford) and dealer (Sandicliffe Motor Group) worlds. With enquiry management analysis at the core of her business, these are just some of the topics covered by Nancy in her conversation with us: ✅ Customer relationship management…and how to do it properly! ✅ Best practice processes for inbound and outbound calls ✅ Maximising the first point of contact with customers ✅ The uses and limitations of Artificial Intelligence in car retailing ✅ The new challenges of enquiry handling for new and used EVs ✅ How to get the most out of the September plate-change ✅ Plus the ROI for dealers using Prospecting Dynamics' services Contact details Listeners wanting to know more about Prospecting Dynamics can message Nancy on LinkedIn or email her at nancy.rignall@prospectingdynamics.co.uk

Episoder(741)

📢 August in focus: new car and van regs, plus used car retail trends (E60 S11)

📢 August in focus: new car and van regs, plus used car retail trends (E60 S11)

📢LATEST CAR RETAILING HEADLINES We've got all the chatter that matters on this week's Motor Trade Radio podcast, powered by MOTORS.   ✅ New car market dips 2% in August, as EVs hit record market shar...

6 Sep 202540min

🎙️ This week, plenty of September plate-change chat and more! (E58 S11)

🎙️ This week, plenty of September plate-change chat and more! (E58 S11)

To celebrate the September plate-change, we've got all the chatter that matters on this week's Motor Trade Radio podcast, powered by MOTORS.   ⚡ First cars qualifying for the top rate ECG named   ✒️ C...

30 Aug 202539min

⚠️ USED VALUES POD August's used car trade values dip -0.1% as demand outpaces supply. Exclusive lowdown from Cap HPI's Chris Plumb (E57, S11)

⚠️ USED VALUES POD August's used car trade values dip -0.1% as demand outpaces supply. Exclusive lowdown from Cap HPI's Chris Plumb (E57, S11)

⚠️USED CAR VALUES EXCLUSIVE ⚠️ We've got the full lowdown on Cap HPI's August used car trade values on the Motor Trade Radio podcast, powered by MOTORS. Head of Current Car Valuations Chris Plumb take...

27 Aug 202526min

BANK HOLIDAY WEEKEND POD! Robert Forrester on ECOS, Arnold Clark rolls out EV network & more! (E56 S11)

BANK HOLIDAY WEEKEND POD! Robert Forrester on ECOS, Arnold Clark rolls out EV network & more! (E56 S11)

BANK HOLIDAY WEEKEND POD!   The week's big stories on the Motor Trade Radio podcast, powered by MOTORS.   🚗 Vertu boss Robert Forrester urges government to rethink plans to reclassify Employment Car ...

23 Aug 202536min

🎙️ Updates on FCA redress, Electric Car Grant & Citroen recall. And lots more! (E55, S11)

🎙️ Updates on FCA redress, Electric Car Grant & Citroen recall. And lots more! (E55, S11)

🎙️ Catch all the chatter that matters on this week's Motor Trade Radio podcast, powered by MOTORS.   It's mid-August, but no sign of the silly season as we provide the latest news updates on:   ▶️ El...

16 Aug 202539min

🚗 CHANGAN POD SPECIAL! Nic Thomas, UK MD of Changan, discusses the Chinese brand's September debut in the UK (E54, S11)

🚗 CHANGAN POD SPECIAL! Nic Thomas, UK MD of Changan, discusses the Chinese brand's September debut in the UK (E54, S11)

🚗 CHANGAN POD SPECIAL 🚗   There's been so much interest in our recent interview with Nic Thomas, UK Managing Director of Changan, that we decided to make it available as a standalone episode!   Chan...

14 Aug 202522min

🚨 SUPREME COURT SPECIAL! Geldard's Jonathan Butler joins us for his legal take on the implications for dealers of the landmark ruling on car finance sales (E53, S11)

🚨 SUPREME COURT SPECIAL! Geldard's Jonathan Butler joins us for his legal take on the implications for dealers of the landmark ruling on car finance sales (E53, S11)

🚨 SUPREME COURT EXCLUSIVE!   The big story being digested by the car retailing sector is this month's landmark Supreme Court ruling on how car finance is sold. Furthermore, the Financial Conduct Auth...

12 Aug 202527min

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