359 - Onboarding an Acquired Hospital

359 - Onboarding an Acquired Hospital

Are you struggling to bring doctors on board after a hospital acquisition? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle the challenges of onboarding an acquired hospital, from resistant associates to the cultural shift that comes with moving from independent practice to corporate structure.

They break down how leaders can build trust, create buy-in, and preserve a sense of autonomy while still implementing necessary systems. If you are navigating change in your practice group or considering how to support veterinarians through transitions, this conversation offers practical strategies and a new perspective on making onboarding successful. Let's get into this episode!

Uncharted Team Leads Summit 2025

Step into leadership with confidence at the Uncharted Team Leads Summit. This one-day event was designed for veterinary supervisors and team leads who want to strengthen communication, tackle tough conversations, and guide their teams with purpose. You will practice how to handle venting in healthy ways, explore AI tools that actually save time, and clarify your leadership role so it works for you. With small-group workshops, RACE-approved CE, and a supportive network that understands the reality of veterinary leadership, this is your chance to grow without going it alone. Reserve your spot today: https://learn.unchartedvet.com/products/live_events/team-leads-summit-2025


Get Sh*t Done: Financial Edition 2025

If managing money in your practice feels overwhelming, it does not have to stay that way. Join Uncharted’s Get Sh*t Done: Financial Edition on October 29, 2025, for a highly interactive virtual conference built for veterinary professionals who want clarity around their numbers. Learn how to streamline inventory, price your services with confidence, and set goals that drive your team forward. Through expert-led workshops, peer discussions, and CE credits, you will walk away with practical tools you can implement immediately. Spots are limited, so secure your seat now: https://learn.unchartedvet.com/products/live_events/gsd-2025


Upcoming events: https://learn.unchartedvet.com/pages/events


All Links: https://linktr.ee/UnchartedVet


Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag


Stephanie's Bio:

Stephanie is a former practice manager who lives on the Olympic Peninsula in Washington State. With over 20 years of experience both on the floor and in the office, Stephanie is passionate about staff education, team culture, management and training. Stephanie loves to geek out about technology, especially Practice Management Software. She has experience as a practice manager in both private and corporate practices, ranging in size from one to seven doctors. She has experience as a consultant and trainer with AVImark software, paperlite/paperless transitions, practice management and staff training.

Mentioned in this episode:

Care is Your Calling

Join us for the Medical Director Summit!

Get the Protocol Training Game Here!

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Episoder(429)

417 - How Much Financial Transparency Do Support Staff Need?

417 - How Much Financial Transparency Do Support Staff Need?

Maria Pirita welcomes Ron Sosa to discuss a mailbag question from an associate DVM asking how much financial transparency a clinic should share with staff and non-owner veterinarians so the team can s...

2 Sep 39min

416 - Planning to Exit on Your Own Terms

416 - Planning to Exit on Your Own Terms

Dr. Andy Roark hosts Dan Blumenthal, CEO and co-founder of Blue River Pet Care, to discuss winding down veterinary careers through succession planning, legacy, and creating flexibility for practice ow...

31 Aug 38min

415 - Modernizing a Practice Without Making Everyone Feel Obsolete

415 - Modernizing a Practice Without Making Everyone Feel Obsolete

A practice manager just acquired a second location with a loyal team and 26-year-old medicine. Dr. Andy Roark and Maria Pirita, CVPM, dig into how to modernize the care without making anyone feel outd...

26 Aug 51min

414 - Staff Are Leaving and Ownership Already Knows Why

414 - Staff Are Leaving and Ownership Already Knows Why

Their practice manager plays favorites and talks down to the team, and ownership already knows. So why hasn't anything changed? Maria Pirita, CVPM, and Ron Sosa, CVPM, break down what to do when you'r...

19 Aug 43min

413 - Hired for Financial Impact, Denied Financial Access

413 - Hired for Financial Impact, Denied Financial Access

Dr. Andy Roark joins host Maria Pirita to respond to a mailbag from a practice manager who is denied access to financials like P&Ls, payroll, and bill paying, yet is evaluated and compensated based on...

12 Aug 45min

412 - Tech Team Lead Pulled In All Directions

412 - Tech Team Lead Pulled In All Directions

Dr. Andy Roark and Tyler Grogan, CVT, answer a mailbag question from a veterinary technician lead who feels like they’re failing because different doctors and leaders keep asking for conflicting chang...

5 Aug 39min

411 - How Do I Ask For a Raise in This Economy?

411 - How Do I Ask For a Raise in This Economy?

Asking for a Raise in a Tough Economy, How Practice Managers Can Advocate Without Burning BridgesHost Maria Pirita and Dr. Andy Roark discuss a mailbag from a practice manager who has not received a r...

29 Jul 49min

410 - When Everything Lands on the Medical Director's Desk

410 - When Everything Lands on the Medical Director's Desk

Today Maria Pirita sits down with Dr. Jon Younker, a small-animal GP turned practice owner and VetLaunch consultant, about a medical director whose desk has become the default for decisions ranging fr...

22 Jul 36min

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