Ep 26 - Accelerating Senior Living Sales: Bridging the Gap After the Tour with Kiera DesChamps

Ep 26 - Accelerating Senior Living Sales: Bridging the Gap After the Tour with Kiera DesChamps

In Episode 26 of The Drake Insights Podcast, host Natasha Drake sits down with Kiera DesChamps—sales strategist, entrepreneur, keynote speaker, and newly published author of "After the Tour: Guiding Prospects from Interest to Action".

Kiera shares her journey from higher education and non-profit leadership into senior living consulting, where she helps accelerate the sales cycle by bridging the gap between prospects, families, and sales teams. She explains how her unique approach helps operators and sales professionals listen for key “logistical cues,” build authentic partnerships, and provide real solutions that move prospects from interest to action.

This conversation is full of practical strategies for sales leaders, senior living operators, and entrepreneurs looking to grow with authenticity and impact.

Get your copy of Kiera’s book - After the Tour – KD Consulting Group, LLC

To learn more, visit Drake Strategic at https://www.drakestrategic.com/ or KD Consulting Group at https://kdconsults.com/

Full YouTube Episode: https://youtu.be/jgk1zxuW0Vk

Episoder(33)

Ep 33 - Top 5 Content Mistakes Costing Senior Living Communities Website Conversions (and How to Fix Them)

Ep 33 - Top 5 Content Mistakes Costing Senior Living Communities Website Conversions (and How to Fix Them)

In this episode of The Drake Insights Podcast, Natasha Drake is joined by Bryan Reynolds, co-founder of Authority Agent, to break down the top 5 content mistakes senior living communities are making o...

8 Apr 45min

Ep 32 - Who Is Overseeing the Whole Picture? The Gap in Care Management We Can’t Ignore

Ep 32 - Who Is Overseeing the Whole Picture? The Gap in Care Management We Can’t Ignore

In Episode 32 of The Drake Insights Podcast, host Natasha Drake is joined by her longtime colleague and friend, Lorie Dancy, RN, MSN and Founder of Concierge Care Network, for a thoughtful and story-d...

25 Feb 48min

Ep 31 - The Perception Gap: Why 76% of seniors aren't considering your community?

Ep 31 - The Perception Gap: Why 76% of seniors aren't considering your community?

In Episode 31 of The Drake Insights Podcast, host Natasha Drake is joined by Rick Whittington, President of Whittington Consulting, to break down a brand-new national research study that reveals a mas...

14 Jan 39min

Ep 30 - How AI Will Reshape Senior Living Marketing in 2026: SEO, Speed-to-Lead & Real ROI

Ep 30 - How AI Will Reshape Senior Living Marketing in 2026: SEO, Speed-to-Lead & Real ROI

In Episode 30 of The Drake Insights Podcast, host Natasha Drake sits down with Joe Soltis, CEO of ChoiceLocal, to uncover how AI is rapidly transforming senior living marketing, sales, and occupancy g...

10 Des 202548min

Ep 29 - AI in Senior Living: Is it Making Us More Human? Live from LeadingAge 2025 Boston

Ep 29 - AI in Senior Living: Is it Making Us More Human? Live from LeadingAge 2025 Boston

What happens when AI meets one of the most human industries in the world—senior living? Live from LeadingAge 2025 Boston, host Natasha Drake of The Drake Insights Podcast asks industry leaders a bold ...

13 Nov 202525min

Ep 28 - Smarter Targeting, Stronger ROI: The Data & AI Strategy Transforming Senior Living Marketing

Ep 28 - Smarter Targeting, Stronger ROI: The Data & AI Strategy Transforming Senior Living Marketing

In Episode 28 of The Drake Insights Podcast, host Natasha Drake welcomes the powerhouse team behind Sabal Strategy — CEO Maribeth Jenkins, strategist Angela Hamilton, and data/CRM expert Natalie Groeg...

22 Okt 202543min

Ep 27 - Top Marketing Strategies you Should Expect from your Marketing Partner

Ep 27 - Top Marketing Strategies you Should Expect from your Marketing Partner

In Episode 27 of The Drake Insights Podcast, host Natasha Drake shares her guest appearance on Matt Reiners’ Connecting the Dots podcast — a powerful conversation on what senior living operators shoul...

8 Okt 202549min

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