46. A Client Off-Boarding that Future Expands Your Business

46. A Client Off-Boarding that Future Expands Your Business

We all know about client onboarding but what about client off-boarding?

It's sometimes the poorer cousin of the onboarding, but an intentional client off-boarding is often an overlooked but awesome opportunity full of potential goodness for your business.

On this episode of The C Word I share why I think it’s something you should pay more than lip-service to and what I think a good off boarding looks like:

• The 3 important jobs of a client off-boarding

• Why projects don't always wrap-up neatly

• The benefits of a well considered client off-boarding process

• 10 questions to ask yourself when masterminding your approach to off-boarding

• What it means to future-expand your business

WORKING WITH ME

If you’re ready to connect with me on a deeper level this year and work together, there are 2 ways you can do that:

~ 1:1 Creative Insider Business Coaching… visit bechughes.com/business-coach-for-creatives

~ The Creative Value Incubator… visit bechughes.com/incubator/

SAY HELLO!

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Episoder(132)

132. Why the 3 Tier Pricing Model Doesn't Work for Strategic Branding Services

132. Why the 3 Tier Pricing Model Doesn't Work for Strategic Branding Services

3 packages on your services page might feel logical and flexible. It might also be the reason your best prospects always pick the option with no brand strategy, and you're convinced clients don't want...

26 Jun 18min

131. Are You in a Race to the Bottom?

131. Are You in a Race to the Bottom?

Every designer is feeling the pressure to be faster and cheaper, especially with AI in the mix. But competing on speed and price isn't a strategy, it's a trap. If you've ever wondered whether brand in...

19 Jun 18min

130. It's Time to Ditch Mission, Vision and Values

130. It's Time to Ditch Mission, Vision and Values

"Mission, Vision and Values" is everywhere in brand strategy. But what if it's not brand strategy at all? If you've ever completed an MVV exercise with a client and then wondered how to actually turn ...

9 Jun 24min

129. Why You Need a Brenemy - The Villain Strategy

129. Why You Need a Brenemy - The Villain Strategy

The villain strategy is having a moment. But trendy brand strategy concepts are only useful if you know how to use them. If you've heard about brands defining their "enemy" and thought it sounded good...

3 Jun 17min

128. Creating Opportunities With 100 Rejections with Liz Mosley

128. Creating Opportunities With 100 Rejections with Liz Mosley

In this episode I'm joined by Liz Mosley, and she has a challenge for you... 100 challenges actually.   We talk about Liz, her business and creativity, and her hot takes on the design industry.   We c...

27 Mai 42min

127. Is Your Brand Strategy Leaking Value?

127. Is Your Brand Strategy Leaking Value?

No one wants a leaky brand strategy. Could you be devaluing what you create for your clients without you even knowing it? If you've ever handed over a 50-point questionnaire, wrestled with AI for hour...

22 Mai 20min

126. The Lean Brand Strategy Tech Stack

126. The Lean Brand Strategy Tech Stack

It's not about the tech, it's about what you do with it! In this episode I share my tips for creating a simple but effective brand strategy focused tech stack. This will ensure the apps streamline and...

13 Mai 16min

125. Becoming a High-Ticket In-Demand Designer with Bec Morris

125. Becoming a High-Ticket In-Demand Designer with Bec Morris

In this episode I talk to Bec Morris, one of the founding students of The Brand Method program, and very talented brand creator. I check in on Bec's journey with brand strategy to explore: • Why she w...

10 Apr 34min

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