#379: The 6‑Star Client Experience That Doubles Referrals & Repeat Work

#379: The 6‑Star Client Experience That Doubles Referrals & Repeat Work

Let me make something clear: Referrals aren’t BAD. Just don’t rely on them as your ONLY source of leads. But a client is a client, and if people are sending them your way, you’re not gonna say no! And the best way to bring in more referrals is to deliver a “6 Star Client Experience.” If you’ve ever been to a 5-star hotel, you know it’s the little details that make it luxury: The chocolate on your pillow, the handwritten note, how your bags somehow appear in your room while you're checking in… There's no such thing as a 6-star hotel. It doesn't officially exist. Which is exactly why, as a freelancer, you should be aiming to create a 6-star experience SO smooth and thoughtful that your clients would feel stupid NOT referring you. This week’s podcast episode is full of ways to create that 6-star client experience. Easy to implement - but 99% of freelancers will NEVER do it. I’m breaking down: What to do RIGHT after you take payment that instantly reverses any buyer’s remorse The surprise and delight offboarding that triggers your client’s “natural referral instinct” The post-project nurture system that turns one client into many For full show notes, visit https://6figurecreative.com/379

Episoder(400)

#400: The FINAL Episode

#400: The FINAL Episode

This is Episode #400 of the 6 Figure Creative Podcast. And it's my last one for a while. It's been an incredible 400 episodes and it’s helped to build the business to what it is today. But what got...

3 Feb 21min

#399: The Freelance Industries Where Ads Are a Waste of Money

#399: The Freelance Industries Where Ads Are a Waste of Money

Are there cases where paid ads DON’T work for freelancers Yes, and I cover them on this week’s podcast episode. If you’re in one of these industries, ads might be a waste of money. If you’re NOT in...

27 Jan 25min

#398: Why Paid Ads Aren’t Working For You (7 Fixes for Creative Freelancers)

#398: Why Paid Ads Aren’t Working For You (7 Fixes for Creative Freelancers)

If you’re a freelancer and you’re NOT running paid ads, chances are you fall into one of two types: Type 1: Never tried paid ads because they were too intimidated, too overwhelmed, or convinced they ...

20 Jan 37min

#397: The $500 Ad Budget Challenge Every Freelancer Needs to Take

#397: The $500 Ad Budget Challenge Every Freelancer Needs to Take

The #1 fear that freelancers have with paid ads? They’re terrified of lighting money on fire and never getting it back. I get it. It feels like a gamble that may not actually get you clients. And i...

13 Jan 28min

#396: How to Promote Yourself Without Destroying Your Premium Brand

#396: How to Promote Yourself Without Destroying Your Premium Brand

It’s January. You know what that means? Well, it might be “panic about how slow the holidays were” time. But for smart freelancers? It’s the start of our favorite season: cheap AF ads. The holidays...

6 Jan 22min

#395: She Made $60k In 2 Months… After She FINALLY Faced This Fear

#395: She Made $60k In 2 Months… After She FINALLY Faced This Fear

Pop quiz: What do freelancers fear MORE than death, public speaking, and spiders? Answer: Potentially, maybe, somewhat looking desperate when it comes to getting clients. It’s not your fault…back ...

30 Des 202515min

#394: How to Increase Referrals by Fixing These 7 Referral Killers

#394: How to Increase Referrals by Fixing These 7 Referral Killers

Two freelancers. Both relying on referrals to bring in clients. One is fully booked solid with a 3-month waiting list. The other is barely scraping by. What makes the difference? These 7 “Referra...

23 Des 202528min

#393: Most Pure Creatives Are Selfish (Here’s Why That Matters)

#393: Most Pure Creatives Are Selfish (Here’s Why That Matters)

Pure creatives are selfish. They create art for themselves. And your potential clients don’t care about your personal creativity. They care about what's in it for them. So as a creative, we can't ...

16 Des 202537min

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