Hire For “Goosebumps”

If your business strategy is focused on creating memorable and “gasp-worthy” customer experiences, the place to start is to recruit the right team.

Delightful experiences are infused with emotion; when your customer is blown away with how you’ve treated them, they commit their business to you for the long term and tell their friends and colleagues how amazing you are.

And the only way to deliver these kinds of experiences is to have teams of people who actually ‘love humans’.

In this episode, Roy unwraps his recruitment innovation “Hiring for Goosebumps”, the ONLY audacious approach of its kind that identifies potential hires who have a deep rooted desire to serve others.

This awesome episode is a must listen for any business that has the strategic imperative to serve their customers in a miraculous way.

Episoder(131)

Why is Being Different So Important In The World?

Why is Being Different So Important In The World?

Today, the world is replete with claims like:— “We are better”— “We are the best”— “We are Number 1”— “We are the leaders”as ways of declaring what makes a person or an organization special or unique....

7 Okt 202423min

Why You Should Get Your Plan ‘Just About Right’, Not Perfect

Why You Should Get Your Plan ‘Just About Right’, Not Perfect

A perfect plan in a world of chaos and unpredictability is impossible to achieve. Successful businesses loosen up on their plan and ‘Head West’ in the direction they deem appropriate given the circums...

30 Sep 202422min

💦 Splash - Business Planning

💦 Splash - Business Planning

Traditional planning methods are flawed. My Strategic Game Planning Process offers a solution, having helped a startup achieve massive success. 💦 Today’s planning methods are all screwed up; here’s w...

27 Sep 20249min

How to Be A Disruptive Leader And Win

How to Be A Disruptive Leader And Win

“In a world boxed within norms, rules, and 'being better', Roy Osing, also known as 'Be Different or Be Dead' guy, paints a different picture about achieving success. He asserts that uniqueness and di...

23 Sep 202455min

Why High Prices Make You More Competitive

Why High Prices Make You More Competitive

Most businesses look for ways to offer the cheapest prices in the market. Having special promotional Sales and discounting prices are commonplace tactics used to retain customers and attract new ones....

16 Sep 202420min

💦 Splash - Strategic Game Plan

💦 Splash - Strategic Game Plan

Three questions unlock your business compass: 🔸What are your growth goals? 🔸Who are you serving (ideal customer)? 🔸What’s your ONLY Value Proposition (what problem are you solving in a way that no ...

13 Sep 20247min

What Is So Awesome About Killing Dumb Rules?

What Is So Awesome About Killing Dumb Rules?

Audacious Leaders are judged on how well their organizations perform, and how they GROW. In this podcast episode, I discuss with Gary Bontrager my “Cleanse The Inside” Move aimed at improving the exec...

9 Sep 202423min

How Being Boring Will Make You Extremely Successful

How Being Boring Will Make You Extremely Successful

How Being Boring and Keeping Your Promises Will Make You Extremely SuccessfulIt seems that often businesses forget that it’s the simple things that breed success, like keeping their promises. It’s a h...

2 Sep 202425min

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