From Process Pioneer to AI Navigator – Sven Schnägelberger on BPM’s Next Wave
WARNING: This episode is in German - Caspar again exposes his hidden language capabilities! :) In this engaging episode of BPM360, hosts Caspar and Russell sit down with BPM veteran Sven Schnägelberger, founder of BPM&O. Sven’s journey from freight forwarding clerk to IT leader to BPM pioneer is rich with insight. He reflects on how BPM moved from workflow automation to strategic process management, shares how he built one of the largest process-management communities in Germany, an...
23 Okt 1h 2min
Processes, Purpose & Pragmatism: Holger Wüsthoff on Making BPM Real
Strap in, process nerds — this episode of the BPM360 Podcast with Holger Wüsthoff is a wild ride through the evolution of process work, from “they dragged me into SAP” stories to bold claims about process-driven AI. Caspar, Russell, and Holger spar over whether business must bend to systems or if systems should dance to business moves — and land squarely in the middle: pick your horse (process), then pick your saddle (system). Holger brings decades of global transformation scars a...
9 Okt 54min
Process Makes Perfect: A Spirited Conversation with Prof. Hajo Reijers
In this lively BPM360 episode, Caspar and Russell sit down with Prof. Hajo Reijers, whose career spans coding, consulting, and co-authoring the BPM field’s “bible.” The discussion is as energetic as it is insightful: from the quirks of workarounds in hospitals to the excitement of process hackathons, from redesign heuristics to the promise (and pitfalls) of AI in BPM. With plenty of laughs, real-world anecdotes, and a contagious enthusiasm for processes, this conversation shows why BPM ...
26 Sep 1h 1min
Season 4 Kickoff: From Soldering Mishaps to BPMN Turbulence – Balancing Structure and Agility in BPM
Caspar and Russell are back behind the mics to launch Season 4 of the BPM 360 Podcast. After a summer of sun, paint brushes, and a bit of Raspberry Pi miswiring, the duo jump straight into how real-life lessons connect to the world of BPM. From DIY cellar ventilation gone wrong to reflections on process modeling conventions, they explore the balance between careful preparation and agile adaptation that every transformation journey requires. 🔑 Key Takeaways Human vs. AI &...
4 Sep 31min
From Pools to Pinkpop to Process Mining: Wrapping Up BPM360 Season 3 in Style
In this sizzling summer finale of BPM360 – Covering Every Angle, Caspar and Russell take a reflective and witty journey through the highlights of Season 3. What began with pool-cleaning confessions and festival weather banter quickly turned into a deep dive into process thinking, change facilitation, and agentic AI. 🧩 Key Takeaways from Season 3: Human-Centric BPM with Mirko Kloppenburg: Empathy, trust, and process models as cultural drivers—on the road and in the boardroom....
8 Jul 33min
From BBQs to Black Boxes: Why AI Agents Might Be Your Next Process Colleague (or Frenemy)
In this dynamic and thought-provoking episode, Casper and Russell take a detour from birthday barbecues into the brave new world of AI agents in process management. With their trademark mix of humour and depth, they explore how agentic AI is shifting the BPM landscape—from guided automation to autonomous orchestration. Drawing parallels between past tech trends (remember Excel chaos?) and current GenAI developments, they raise urgent questions about governance, context-awareness, and AI...
24 Jun 43min
From Lego Bricks to Business Value: End-to-End Process Modeling Done Right
✅ Process Models Need Purpose Beyond the Modeler: Caspar and Russell argue that too often, process modelers design for themselves—not the end users, system integrators, or future teams who will rely on the documentation. A model is only valuable if it’s understandable and actionable by others. ✅ Granularity is Key—And Often Overlooked: Process models must have consistent granularity across end-to-end processes. If one team dives deep while another stays high-level, the resul...
10 Jun 38min
