Defining Radical Candor – and How to Do It
Kim Scott, a cofounder of the executive coaching firm Radical Candor, says that too many managers give meaningless positive feedback, while many others are highly critical without showing any understa...
18 Feb 202025min
How People Succeed By Defying Expectations
Laura Huang, associate professor at Harvard Business School, has studied groups that face bias in the workplace, from entrepreneurs with accents to women and people of color. She says that the best wa...
11 Feb 202024min
How to Set Up — and Learn — from Experiments
Stefan Thomke, professor at Harvard Business School, says running experiments can give companies tremendous value, but too often business leaders make decisions based on intuition. While A/B testing o...
4 Feb 202023min
How to Capture All the Advantages of Open Innovation
Henry Chesbrough, adjunct professor at the University of California Berkeley Haas School of Business, coined the term "open innovation" over a decade ago. This is the practice of sourcing ideas outsid...
28 Jan 202023min
Revisiting “Jobs To Be Done” with Clayton Christensen
In this repeat episode, we honor the legacy of HBS professor Clayton Christensen, who passed away on January 23, 2020. The legendary management thinker was best known for his influential theory of “di...
27 Jan 202025min
Why Business Leaders Should Solve Problems Beyond Their Companies
Rosabeth Moss Kanter, professor at Harvard Business School, believes the world demands a new kind of business leader. She says so-called “advanced leaders” work inside and outside their companies to t...
21 Jan 202024min
A New Way to Combat Bias at Work
Joan Williams, professor and the founding director of the Center for WorkLife Law at the University of California’s Hastings College of the Law, says that it's extremely difficult for organizations to...
14 Jan 202026min
Setting a High Bar for Your Customer Service
Horst Schulze, cofounder of The Ritz-Carlton Hotel Company, started out cleaning ashtrays as a busboy before working his way up through some of the world's best hotels and becoming COO of Ritz-Carlton...
7 Jan 202023min
