How a Refresher Alignment Day Reinvigorated an Entire Organization

How a Refresher Alignment Day Reinvigorated an Entire Organization

Ep.114 - Most companies say they’re aligned. Few actually are.In this episode of Endless Customers, Alex Winter sits down with Ryan Shutt, CEO of Southwest Exteriors, and Allison Riggs, Executive Coach at IMPACT, to talk about what really happens on Alignment Day and why it might be the most important step your company can take. This conversation is not about theory. It is about what unfolds when you bring sales, marketing, operations, and even accounting into the same room, get honest about what is really happening with buyers, and start role playing the moments that make or break trust. Ryan shares the gut-check moment that forced him to confront the gap between what he thought was happening in his sales process and what was actually happening. Allison reveals why she stopped the agenda mid-session to address the elephant in the room, and how that single choice changed the course of the day. Highlights include:
  • What makes Alignment Day different from any other meeting
  • The hidden silos that quietly erode buyer trust
  • How live role playing exposes the truth faster than any report
  • Why leadership buy-in sets the tone for lasting change
If you want to see what true company-wide alignment looks like and how to start building it in your own business, this episode is a must-listen. Subscribe, leave a review, and follow for more candid conversations about sales, marketing, and what it takes to become the most trusted brand in your space. #EndlessCustomers #AlignmentDay #SalesEnablement #B2BMarketing #Leadership #IMPACTplus Click here to read the full article! Ryan Shutt - CEO, Southwest Exteriors southwestexteriors.com

Episoder(146)

Why Video Might Be the Most Powerful Trust Tool in a High-Stakes Industry

Why Video Might Be the Most Powerful Trust Tool in a High-Stakes Industry

Ep.146 - In the world dominated by numbers and spreadsheets, TMA Accounting decided that a YouTube channel was an essential part of what they do. In this episode of Endless Customers, Alex Winter sits...

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How Equity Roofing's Pricing Page Drove a 58% Jump in Form Submissions

How Equity Roofing's Pricing Page Drove a 58% Jump in Form Submissions

Ep.145 - Most contractors won't put prices on their website. Equity Roofing did, and six months later their submissions are up 58%. In this episode of Endless Customers, Alex Winter sits down with Cai...

22 Apr 24min

Are You Actually Ready to Run Paid Ads? Here's How to Know

Are You Actually Ready to Run Paid Ads? Here's How to Know

Ep.144 - Most businesses don't fail at paid advertising because they picked the wrong platform. They fail because they weren't ready when they launched. In this episode of Endless Customers, Alex Wint...

15 Apr 31min

The Pricing Estimator That 2x’d Hoel Roofing’s Sales Opportunities

The Pricing Estimator That 2x’d Hoel Roofing’s Sales Opportunities

Ep.143 - Most companies avoid pricing because they think it will scare buyers away. The truth is, avoiding the conversation usually creates more doubt, more friction, and more lost opportunities. In t...

8 Apr 37min

What a $20,000 Quote Taught One Contractor About Pricing Transparency

What a $20,000 Quote Taught One Contractor About Pricing Transparency

Ep.142 - Most painting companies avoid talking openly about pricing. David Cook decided to do the opposite. In this episode of Endless Customers, Alex Winter sits down with David Cook, owner of D’Fran...

1 Apr 40min

The CRM Shift That Helped Kaplan Increase Sales Activity 120%

The CRM Shift That Helped Kaplan Increase Sales Activity 120%

Ep.141 - Most companies don't struggle because their teams aren't working hard. They struggle because sales, marketing, and customer service are all working from different places. In this episode of E...

25 Mar 36min

How One Company Generated $409K in Sales With Honest Content & Video

How One Company Generated $409K in Sales With Honest Content & Video

Ep.140 - Most remodeling companies say the same things. HomePride Bath decided to do something different. In this episode of Endless Customers, Alex Winter sits down with Coley McAvoy, Content Manager...

18 Mar 43min

How ZINTEX Cut Their Agency and Did More With Less

How ZINTEX Cut Their Agency and Did More With Less

Ep.139 - Most remodeling websites look good. Too many still act like brochures. In this episode of Endless Customers, Alex Winter sits down with Shane Rogers, Content Manager at ZINTEX Remodeling Grou...

11 Mar 37min

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