What Leaders Must Know About AI Workplaces and Timeless Human Skills

What Leaders Must Know About AI Workplaces and Timeless Human Skills

The future of work is unfolding faster than anyone expected, and leaders are scrambling to keep up. In this special Best of the Quarter episode, we revisit two standout conversations that tackle the future of work from very different, yet complementary angles. Charlotte Eaton, Chief People Officer at Arm, shares how the company is rolling out AI tools to thousands of employees, the cultural shifts required to keep pace with rapid technological change, and the risks of outsourcing human thinking to machines. Joe Hart, President and CEO of Dale Carnegie, explores why timeless human skills like empathy, trust, and confidence are more vital than ever, especially as younger generations enter the workforce and AI reshapes how we work. Together, these episodes reveal that the future of work isn't about choosing between people or technology—it's about how leaders bring both together.

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Episoder(1174)

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5 Feb 24min

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4 Feb 27min

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Feb 3, 2026: We start with the rise of "résumé Botox," where experienced professionals are removing years of experience just to get past hiring filters. Then we look at new data showing how Americans ...

3 Feb 32min

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What happens when activist investors call your multi-billion dollar acquisition the "single worst deal of the decade"? Most leadership teams would panic, but NRG Energy did the opposite: they doubled ...

2 Feb 51min

Part 2: The Futurist Framework Every Leader Needs for an AI-Driven Future of Work

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January 30, 2026: The future of work is accelerating—and for many leaders, it feels overwhelming. Political shifts, new laws, rapid advances in AI, rising ethical expectations, and changing employee d...

30 Jan 30min

One Employee Replaces Teams At Meta, AI Writes the Code, & Companies Are Hiring Storytellers!?

One Employee Replaces Teams At Meta, AI Writes the Code, & Companies Are Hiring Storytellers!?

January 29, 2026: Today a series of stories made it impossible to ignore how fast work is changing. Meta says AI now allows one employee to do the work of entire teams. Engineers at Anthropic and Open...

29 Jan 23min

The Futurist Framework Every Leader Needs for an AI-Driven Future of Work

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January 28, 2026: In today's episode, I zoom out to help you see what's really shaping the future of work. Before we talk about AI, leadership, or organizational strategy, we need to understand the fo...

28 Jan 27min

Gartner Warns AI Will Make Decisions Worse — CEOs Keep Buying It Anyway

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January 27, 2026: Executives say AI is making work more efficient. Employees say it's barely saving time. Gartner warns that overreliance on AI will actually lead to worse decisions. And one of the wo...

27 Jan 28min

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