817: Culture by Design: How Leaders Drive Strategy, Execution, and Performance with Krista White

817: Culture by Design: How Leaders Drive Strategy, Execution, and Performance with Krista White

In this episode, Krista White, coauthor of Culture Design and cofounder of Culture Design Lab explains how leaders can treat culture as a strategic lever rather than an HR initiative.

1. Culture is inseparable from strategy

Krista stresses that culture cannot be treated as background. It determines whether strategic plans survive contact with execution.

"We were noticing that there was a gap in people knowing how to connect culture with strategy. Our hope is that this book serves as a practical guide."

Leaders who design culture deliberately create alignment and resilience. Those who ignore it risk drift and underperformance.

2. Leadership presence remains essential

Digital tools cannot replace visible leadership.

"Everyone should be able to get five minutes with you. The CEO should not be a high on a hill person who is not reachable."

Walking the floor and observing frontline conditions show employees what leadership values.

3. Rituals make values real

Rituals translate values into behavior. "The rituals that stick are the ones tied directly to your business model and purpose not borrowed from another industry."

4. Resistance is part of the process

Cultural change often meets skepticism. Krista advises leaders to treat adoption like marketing.

"Think of it like marketing. You need many touches before someone clicks buy. Culture change requires consistency and repetition."

Consistency reduces resistance.

5. Context shapes culture

Best practices cannot be copied blindly.

"I used to think there was one right way for culture to look. I learned it is industry and context dependent."

The principle is to design culture that fits your strategy and market position.

6. Leadership lessons that endure

Krista learned two lessons from her father James White that remain relevant for executives

  • Discipline and preparation: "Practice makes perfect."

  • Balance and resilience: Never sacrificing family relationships even under pressure.

7. A broader leadership mission

Krista frames her work around freedom and engagement.

"My why is to do my part in creating a freer and more joyful world for everyone. For me that is through storytelling."

Organizations perform best when employees can bring their full selves to work.

📚 Get Culture Design here: https://shorturl.at/NVrs1

Here are some free gifts for you:

Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach

McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf

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Episoder(816)

381: 3 reasons why you need a framework when solving a case during a consulting case interview

381: 3 reasons why you need a framework when solving a case during a consulting case interview

TCO V Ritika Mohan, Ph.D, joins McKinsey Chicago. An excerpt from one of the episodes we released for our members. Ritika Mohan is a University of Illinois, Urbana-Champaign M.S. & Ph.D., and University of Arizona, Tucson BS graduate who we trained to join MBB Midwestern USA. In The Consulting Offer watch former McKinsey et al senior partners mentor real candidates into the most elite consulting firms. Across 5 seasons, the program has never failed to place a participant. WHAT IS IT: The Consulting Offer is a groundbreaking case interview training program using REAL participants. All training is done by ex-McKinsey, BCG et al partners using the techniques we developed in our 1-on-1 coaching programs where we have an 80% placement rate. Subscribers can watch video recordings of the candidates being trained for McKinsey, BCG and Bain case interviews. The show is now in its 6th season with all seasons available for streaming. There is NO other program in the world with real candidates being trained in real time with the results made public. Everything on StrategyTV.com along with our most advanced strategy programs can be found on StrategyTraining.com. Members can watch all episodes here: https://www.strategytraining.com/tco-v-ritika-mohan-ph-d-joins-mckinsey-chicago Become a member: https://www.firmsconsulting.com/product/premium/ Access FREE training: http://www.firmsconsulting.com/promo

29 Nov 20204min

380: Focus only on valuation is shortsighted (Monday Morning 8am #5)

380: Focus only on valuation is shortsighted (Monday Morning 8am #5)

Hello everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this newsletter, we're going to focus on four major themes from last week's news. To get a written copy with links to mentioned articles sign up here: www.firmsconsulting.com/promo

23 Nov 202026min

379: McKinsey interview feedback. McKinsey USA offer. TCO V Ritika

379: McKinsey interview feedback. McKinsey USA offer. TCO V Ritika

TCO V Ritika Mohan, Ph.D, joins McKinsey Chicago. An excerpt from one of 25 episodes (episode 24) we released for our members. Ritika Mohan is a University of Illinois, Urbana-Champaign M.S. & Ph.D., and University of Arizona, Tucson BS graduate who we trained to join MBB Midwestern USA. In The Consulting Offer watch former McKinsey et al senior partners mentor real candidates into the most elite consulting firms. Across 5 seasons, the program has never failed to place a participant. WHAT IS IT: The Consulting Offer is a groundbreaking case interview training program using REAL participants. All training is done by ex-McKinsey, BCG et al partners using the techniques we developed in our 1-on-1 coaching programs where we have an 80% placement rate. Subscribers can watch video recordings of the candidates being trained for McKinsey, BCG and Bain case interviews. The show is now in its 6th season with all seasons available for streaming. There is NO other program in the world with real candidates being trained in real time with the results made public. Everything on StrategyTV.com along with our most advanced strategy programs can be found on StrategyTraining.com. Members can watch all episodes here: https://www.strategytraining.com/tco-v-ritika-mohan-ph-d-joins-mckinsey-chicago Become a member: https://www.firmsconsulting.com/product/premium/ Access FREE training: http://www.firmsconsulting.com/promo

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378: How to be a leader (Monday Morning 8 a.m. #4)

378: How to be a leader (Monday Morning 8 a.m. #4)

Hello everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this newsletter, we're going to focus on four major themes from last week's news. To listen to the audio version of this newsletter, search for "Strategy Skills" in any podcast app. To get a written copy with links to mentioned articles sign up here: www.firmsconsulting.com/promo

16 Nov 202026min

377: How to build a pandemic strategy (Monday Morning 8 a.m. #3)

377: How to build a pandemic strategy (Monday Morning 8 a.m. #3)

Hello, everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this week's newsletter, we're going to focus on one overarching theme—risk—and you'll see that theme running through all of the big stories this week. So let's see how this new Monday Morning 8 a.m. format goes. Every week we will look at 3-4 themes, or one theme and 3-4 subthemes. What are the big stories and what are the big implications. Let us know if you like or dislike the style. If you're enjoying the Monday Morning 8 a.m., I'd love it if you shared it with a friend or two. You can send them here to sign up. We try to make it one of the best emails/podcasts you get each week, and we hope you're enjoying it. Get written version of Monday Morning 8 a.m. with links to articles we mention: www.firmsconsulting.com/promo

9 Nov 202021min

376: What is Netflix's real strategy? (Monday Morning 8 a.m. #2)

376: What is Netflix's real strategy? (Monday Morning 8 a.m. #2)

Hi, everyone. This is Monday Morning 8 a.m., a newsletter that goes out—as you guessed it—every Monday. You can listen to the audio version of this Monday Morning 8 a.m. episode by searching "Strategy Skills" in any podcast app! And you can get written version with relevant links to articles when you sign up on www.firmsconsulting.com/promo (it's free). In this newsletter, we have one goal: to help you distill the insights from the noise out there. So here are the big themes we're noticing in the news this week and the deep insights you should be extracting from those themes.

2 Nov 202030min

375: The flawed case against Tech? (Monday Morning 8 a.m. #1)

375: The flawed case against Tech? (Monday Morning 8 a.m. #1)

Hi, everyone. This is Monday Morning 8 a.m., an audio version of a newsletter that goes out—as you guessed it—every Monday. You can listen to the audio version of this Monday Morning 8 a.m. episode or sign up for a written version, with links to articles Michael mentioned here: www.firmsconsulting.com/promo

28 Okt 202019min

374: The Secretive World of Samsung, the South Korean Tech Giant. With Geoffrey Cain

374: The Secretive World of Samsung, the South Korean Tech Giant. With Geoffrey Cain

An explosive expose of Samsung, one of the biggest and most secretive companies in the world, as the Korean juggernaut battles Apple and Sony to dominate the world of technology. Seen for decades in tech circles as a fast follower rather than an innovation leader, Samsung today has grown to become a market leader in the United States and around the globe. They have captured one quarter of the smartphone market and have been pushing the envelope on every front. In SAMSUNG RISING: The Inside Story of the South Korean Giant that Set Out to Beat Apple and Conquer Tech, Geoffrey Cain offers a penetrating look behind the curtains of the biggest company nobody in America knows. Get sample training episodes from FIRMSconsulting training library at firmsconsulting.com/promo

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