Building Trust That Transforms Teams, Leaders, and Organizations with David Horsager

Thank you to Thrivent for partnering with us on the Servant Leadership Podcast. If you or anyone you know is looking to join a great team, learn more about open career opportunities at Thrivent: https://bit.ly/chicago-thriventToday on the Servant Leadership Podcast, we’re joined by David Horsager — a global authority on trust and leadership, and the CEO ofthe Trust Edge Leadership Institute.David has spent decades researching what makes leaders, teams, andorganizations truly effective — and it all comes down to trust. David works with everyone from professional sports teams to Fortune 100 companies to leaders of nations, helping them build cultures of trust.In this episode, David unpacks what breaks trust, how to rebuild it,and why servant leadership can’t exist without it. If you’re looking to lead more effectively, build stronger teams, or simply show up better — this episode is packed with clarity and insight you can put into action.

Timestamps:

00:00 David Horsager's Intro

00:46 Thrivent Ad

01:38 Welcome David Horsager

01:50 David's Story - Becoming An Expert On Trust

03:59 Research On Trust

06:25 How Trust Personally Changed David

07:38 Background - 8 Pillars Of Trust

09:59 Clarity - Focus On Being Clear

12:35 Keys to Clarity - Memorable, Repeatable, Actionable

14:08 Compassion - Caring Beyond Yourself

14:29 Character - Would You Follow You?

15:43 Competency - Fresh, Relevant, and Capable

17:21 Commitment - Staying Committed In The Face Of Adversity

18:28 Connection - Connect And Collaborate With Others

20:09 Contribution - Contribute Results

21:05 Consistency - Performing Over Time

22:32 It Really Is These Eight

25:10 Does Trust Have To Be Earned?

26:46 Navigating Changing Conversations About Trust

27:24 History Of Trust

32:44 Measuring Trust - Enterprise Trust Index

35:40 Focusing On Results Over Relationships/Trust

37:33 One Question To Ask Yourself About Trust

39:30 Ten Rapid-Fire Questions

46:10 Importance Of A Podcast On Servant Leadership

46:21 Closing

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