88. The 15-Minute Company Research Method That Lands You the Job with Olivia Kot

88. The 15-Minute Company Research Method That Lands You the Job with Olivia Kot

Think company research has to take hours? Think again. Most job seekers either fall down endless rabbit holes or show up unprepared and it's costing them interviews, offers, and even salary.

That’s why in this episode, I bring in Olivia, our Director of Customer Success, to reveal the game-changing strategy for researching any company in just 15 minutes. We’ll show you exactly what to look for (and what to skip), how to use resources like G2 reviews and SEC filings to your advantage, and the way smart research can even boost your compensation—all with real client stories and tangible takeaways you can implement today.

You’ll walk away with a research checklist that slices your prep time in half, surfaces the insights that matter, and most importantly, positions you as a standout candidate who’s never caught off-guard. Want to know the research secrets that transform offers? Hit play and let’s dive in.

02:37 – How Spending Too Much (or Too Little) Time on Company Research Can Cost You the Job Offer

5:02 – Why Demonstrating Customer Success Skills in Your Research Sets You Apart from Other Candidates

8:20 – The Secret to Doing Effective 15-Minute Company Research Without Panic or Overwhelm

10:06 – Why Knowing a Company's Value Proposition Matters More Than Memorizing Their Mission Statement

11:40 – The Fastest Way to Find a Company's Value Prop (Hint: Case Studies and AI Can Do the Work for You)

14:05 – How to Quickly Analyze Financial Data Like SEC Filings Even if You’re Not a Numbers Person

17:20 – A Real-Life Example of How a Job Seeker Used G2 Reviews to Negotiate a Higher Base Salary

18:54 – Why “Uncomfortable” Research Topics (Like Negative Reviews or WARN Notices) Can Help You Make Smart Career Choices

22:53 – The Checklist and AI Playbook: How to Make Scalable Research a Repeatable Habit (Without the Rabbit Holes)

24:46 – Why It’s Crucial to Time Your Research (You Don’t Need to Know Everything Before You Apply)

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➡️ HEAD TO THE SHOW NOTES: https://customer-success-career.captivate.fm/episode88

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2. I’ve spent 3 years analyzing the Customer Success job market. Here’s what job seekers need to know

2. I’ve spent 3 years analyzing the Customer Success job market. Here’s what job seekers need to know

Have you ever wished you had an insider’s view into the customer success job market? Well, you are in luck. I have access to over 500 eyes in the business, and I am here to share with you what you need to know. In this episode, I’m shedding light on the current state of the customer success job market and spilling what I think are some of the most interesting things that have changed in the job market and, specifically what those things mean for you. You'll walk away from this episode with very tangible tips you can start doing straight away to expedite your job search.You don't want to miss out on these exclusive insights. Tune in to gain a competitive edge in the customer success job market!Head to the Show Notes: https://customer-success-career.captivate.fm/episode2🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!Mentioned in this episode:🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

7 Feb 202439min

1. The only 2 skills you need to excel in your Customer Success Career (Plus: How I Got Here)

1. The only 2 skills you need to excel in your Customer Success Career (Plus: How I Got Here)

Are you ready to have a wildly successful career in customer success? Then you are in the right place! Welcome to the very first episode of the Customer Success Career Coach. It's your go-to place for everything you need to know about your customer success career. To kick things off, I'll share my personal journey, answering a question many of you have asked: how did I transition from sales to becoming a CSM and eventually to founding my own career coaching business? Plus, I'll reveal the two skills I believe will basically guarantee that you have the career that you want in customer success. You're not just going to hear about these steps; you'll walk away with practical actions you can implement immediately.So whether you are new to customer success or a seasoned veteran, there is something here for you! Tune in and start shaping the career you've always wanted in customer success.Head to the Show Notes: https://customer-success-career.captivate.fm/episode1🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!Mentioned in this episode:🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

7 Feb 202445min

Welcome to Customer Success Career Coach!

Welcome to Customer Success Career Coach!

Are you ready to land your dream job in Customer Success despite the competition? Whether you're brand new to Customer Success or a seasoned pro looking to up-level your performance and hit that next career milestone, you've come to the right place!This is the first Customer Success podcast that gives you easy-to-apply strategies and tips to help you score your dream job, secure your next big promotion or become the top performer on your team. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.If you have any specific topics you would like me to cover on the podcast, send me a message on LinkedIn www.linkedin.com/in/carly-agar/Make sure you hit FOLLOW so you don’t miss out on any new episodes when they drop every Wednesday.I can’t wait to chat with you soon!🔎 For free job search tools, go to www.carlyagar.com/freebies🚀 To work with Carly, go to https://www.carlyagar.com/apply♥️ Let’s be LinkedIn friends: www.linkedin.com/in/carly-agar/

30 Jan 20241min

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