How TheyDo And PwC Are Rethinking Customer Experience At Scale
How can companies be drowning in customer data and still struggle to make better decisions? In this episode, I speak with Jochem van der Veer, CEO and co-founder of TheyDo, about a problem that many b...
22 Mar 24min
How Permutable AI Is Turning Unstructured Data Into Trading Insight
What happens when financial markets stop reacting to data and start reacting to narratives in real time? In this episode, I'm joined by Wilson Chan, CEO and founder of Permutable AI, to explore how ar...
21 Mar 21min
How Legrand Turned Customer Feedback Into Action Across A Global Business
What does customer experience look like inside a company most people associate with switches, infrastructure, and engineering rather than surveys, empathy, and brand perception? In this episode, recor...
20 Mar 29min
TruGreen's AI Agents Journey: 51% of Concerns Resolved And Escalations Down By 30%
What does it take to turn millions of customer interactions into meaningful relationships instead of missed opportunities? In this episode, recorded live at the Qualtrics X4 Summit in Seattle, I sit d...
19 Mar 23min
Salesforce - The Vision For Agentic AI And The Future Of Work
What does it really take to move from AI hype to something that actually works inside a business? In this episode, I sit down with Shibani Ahuja, SVP of Enterprise IT Strategy at Salesforce, to talk a...
18 Mar 33min
From The HP Garage To AI PCs: How HP Is Rethinking Work Technology
How is AI reshaping our relationship with work, and what does that mean for the tools we rely on every day? In this episode of Tech Talks Daily, I'm joined by Cory McElroy, Vice President of Commercia...
17 Mar 27min
How Saviynt Is Tackling The Explosion Of Human And Machine Identities
How do you secure a modern business when identities no longer belong only to employees, but also to partners, machines, applications, and increasingly AI agents? In this episode of Tech Talks Daily, I...
16 Mar 28min
BlackBerry - A Strategy For Post Quantum Secure Communications
How prepared are organizations for a world where today's encrypted communications could be quietly stored and cracked years from now? In this episode of Tech Talks Daily, I sat down with Nate Jenniges...
16 Mar 24min
