436: BONUS EPISODE: Listening to the Voice of the Business

436: BONUS EPISODE: Listening to the Voice of the Business

We often refer to "the business" when we are trying to ensure that we take a larger perspective on procurement's work. But at the end of the day, "the business" is made up of many individuals, each one of them is a different type of procurement stakeholder. We want to share more stakeholder voices because procurement is always at risk of misunderstanding or misinterpreting what they really need from us.

At Mastermind LIVE Fall 2021, Philip Ideson moderated a session with Chet Patel, Chief Commercial Officer and President of the Americas at BT, and Cyril Pourrat, CPO at BT Sourced, BT's procurement services company.

Art of Procurement has had a front row seat to watch the transformation of the BT Sourced enterprise procurement team, one that we believe is setting the standard for the future of procurement. In this session, focused on stakeholder collaboration, we got to hear:

  • What a procurement digital transformation journey looks and feels like to stakeholders observing from the outside
  • How closely related partnership with the business and partnership with suppliers are for procurement
  • How procurement can establish themselves as a trusted advisor to the business - even when that means telling them 'no'

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Episoder(918)

EP 12: Provider of the Week: Una

EP 12: Provider of the Week: Una

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876: AI with Purpose: Designing Procurement's Next Chapter W/ Gaël De Martelaere

876: AI with Purpose: Designing Procurement's Next Chapter W/ Gaël De Martelaere

"If you build AI on top of weak foundations, you're going to have a very broken system." - Gaël De Martelaere, Chief Procurement Officer, Hexion AI is driving enormous change in procurement, but succe...

27 Jul 41min

875: How to Transform Every Procurement Partnership W/ Kate Vitasek

875: How to Transform Every Procurement Partnership W/ Kate Vitasek

"When you have a great partnership, the value that you can create is unbelievable if you know how to do it." - Kate Vitasek Despite the best intentions, nearly 70% of business partnerships unravel wit...

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EP 11: Provider of the Week: Valdera

EP 11: Provider of the Week: Valdera

Chemical procurement's complexity isn't news, but the pace of change – and risk – is climbing fast. With AI sweeping through every corner of the business, leaders charged with sourcing chemicals and r...

15 Jul 24min

874: Building Resilience Beyond Tier One: Hard Truths About Risk and Visibility W/ Harald Nitschinger

874: Building Resilience Beyond Tier One: Hard Truths About Risk and Visibility W/ Harald Nitschinger

"Resilience doesn't mean a supply chain that doesn't see risk. That's impossible. It means setting yourself up to withstand shocks and disruptions." - Harald Nitschinger, Co-founder and CEO, Prewave T...

13 Jul 37min

873: Creating Capacity for Complex Problem Solving W/ Israel Santiesteban

873: Creating Capacity for Complex Problem Solving W/ Israel Santiesteban

"We need to evolve from procurement professionals into business leaders with procurement expertise." - Israel Santiesteban, Former Chief Procurement Officer and Head of Supply Chain The next evolution...

6 Jul 39min

EP 10: Supplier Management as a Connected Discipline W/ Jesse Lee

EP 10: Supplier Management as a Connected Discipline W/ Jesse Lee

"If your business is getting bigger, then supplier management is going to be ever more important to you." - Jesse Lee, Co-founder, CEO of Brooklyn Solutions Procurement's role in managing suppliers is...

1 Jul 31min

872: Beyond Automation: Accelerating Agentic AI Transformation in Procurement W/ Vishal Patel

872: Beyond Automation: Accelerating Agentic AI Transformation in Procurement W/ Vishal Patel

"The future of procurement isn't actually AI. It's people using AI to improve business outcomes and improve their own value add." - Vishal Patel, SVP Product & Customer Marketing at Ivalua Many procur...

29 Jun 28min

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