710: All About Relationships: Changing Your Mindset for Better Procurement w/ Eric Dulin

710: All About Relationships: Changing Your Mindset for Better Procurement w/ Eric Dulin

The speed of business is accelerating dramatically. Procurement can change how they address challenges and support stakeholders, or they can remain slow to adapt and miss out on key opportunities.

In this week's podcast, Eric Dulin, Director of Procurement, Digital & Technology at Yum! Brands, shares how he has shifted his mindset throughout his career to focus more on building relationships and approaching procurement with a service-first attitude. He and Philip also discuss Eric's book, Win-Win-Win: Collaborative Approach to Procurement in the Era of Digital Metamorphosis, pulling out a few quotes that can help procurement professionals reshape the way they work within their roles.

Throughout the episode, Eric uses first-hand lessons to offer transformative truths, including:

  • The difference between transactional and strategic procurement—and which is better
  • How ditching the adversarial "sales versus procurement" mindset results in stronger relationships and better wins
  • The importance of focusing on how procurement helps the buyer and supplier using key fundamentals

Links:

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Episoder(928)

EP 016: Startup of the Week: FlockScore W/ Matthew Spencer

EP 016: Startup of the Week: FlockScore W/ Matthew Spencer

"The earlier you can catch risk, the cheaper it is to solve." - Matthew Spencer, Founder of FlockScore Procurement teams have access to plenty of information when evaluating a new supplier, from certi...

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882: Reengineering Procurement for Greater Impact W/ Polly DeSouza

882: Reengineering Procurement for Greater Impact W/ Polly DeSouza

"If you want a seat at the table, you've got to pull up the chair." - Polly DeSouza, APAC Transformation Leader Procurement teams have spent years talking about the need to move away from tactical and...

7 Sep 35min

EP 015: Provider of the Week: Tradeverifyd

EP 015: Provider of the Week: Tradeverifyd

"It's more the translation of visibility. It's not so much visibility. Visibility is there, but it's what do you do with that?" - Mike Prorock, CEO, Tradeverifyd Supply chain risk has become both more...

2 Sep 30min

881: Owning Transformation: How to Successfully Lead Procurement Through Change W/ Gretchen Vance

881: Owning Transformation: How to Successfully Lead Procurement Through Change W/ Gretchen Vance

"Don't ask AI to do something that you don't know how to do yourself." - Gretchen Vance, Vice President Procurement at Forest Lawn Parks and Mortuaries Procurement transformation often comes down to a...

31 Aug 35min

EP 014: Provider of the Week: Sievo W/ Sammeli Sammalkorpi

EP 014: Provider of the Week: Sievo W/ Sammeli Sammalkorpi

"The expectation level of procurement is rising. Today's stuff that was not possible a year ago, that felt like science fiction three years ago, is something that we can create for our customers today...

26 Aug 24min

880: The State of AI in Procurement: Who's Getting the ROI? W/ Nick Heinzmann

880: The State of AI in Procurement: Who's Getting the ROI? W/ Nick Heinzmann

"There's an absolute risk of procurement's role and scope being diminished by AI, unless we embrace new ways of working." - Nick Heinzmann, Head of Research, Zip According to new research from Zip, on...

24 Aug 33min

879: The AI Pilot Phase is Over: How to Move From AI Investment to Genuine Business Impact W/ Joseph Postiglione, Sr.

879: The AI Pilot Phase is Over: How to Move From AI Investment to Genuine Business Impact W/ Joseph Postiglione, Sr.

"If you're not completely sure about what you want to try to achieve, how will you know you ever achieved it?" - Joseph Postiglione, Sr., Author, Protecting Expected Outcomes in the Age of AI AI inves...

17 Aug 28min

EP 13: Making Sense of the Procuretech Landscape: Practical Insights for CPOs W/ Samir Khushalani

EP 13: Making Sense of the Procuretech Landscape: Practical Insights for CPOs W/ Samir Khushalani

"The biggest risk today is not making the wrong AI decision. It is making no decision at all while everyone else is learning." Samir Khushalani, Senior Advisor, Art of Procurement Procurement leaders ...

12 Aug 29min

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