181: How to handle a "horrible" client (Strategy Skills classics)

181: How to handle a "horrible" client (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills where we answer a question from our audience.

Facing a "horrible" client is a common experience in the business world. You could say that it is part of the journey. It can be hard to know what you should do during this situation. But it is exactly in these types of situations that we learn a lot.

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Episoder(500)

624: From IQ to AQ: Agility as the New Leadership Advantage (with Liz Tran)

624: From IQ to AQ: Agility as the New Leadership Advantage (with Liz Tran)

Liz Tran, former venture capital executive and author of AQ, examines why agility—not raw intelligence or experience—has become the defining capability for leaders operating amid persistent uncertaint...

2 Feb 56min

623: Bain's Rishi Dave, the Secret of Top Sellers (Strategy Skills classics)

623: Bain's Rishi Dave, the Secret of Top Sellers (Strategy Skills classics)

In this episode with Rishi Dave, a partner in Bain's Commercial Excellence practice with deep expertise in B2B marketing and digital marketing, he explains the concept of a "Day 1 List" in B2B sales a...

28 Jan 56min

622: Leadership and Self-Deception with Arbinger Managing Partner, Mitch Warner (Strategy Skills classics)

622: Leadership and Self-Deception with Arbinger Managing Partner, Mitch Warner (Strategy Skills classics)

In this episode, we dive deep into the critical topic of self-deception and its profound impact on leadership and personal effectiveness. Mitch shares powerful insights on how self-deception can under...

26 Jan 56min

621: Business Longevity Principles from Immigrant Entrepreneurs (with University of Oxford's Neri Karra Sillaman)

621: Business Longevity Principles from Immigrant Entrepreneurs (with University of Oxford's Neri Karra Sillaman)

Neri Karra Sillaman, entrepreneurship advisor at the University of Oxford and author of Pioneers: Eight Principles of Business Longevity from Immigrant Entrepreneurs, discusses why immigrant-founded c...

21 Jan 43min

620: Former McKinsey partner on How to Turn a Profit and Improve Lives in the World's Toughest Places (Strategy Skills classics)

620: Former McKinsey partner on How to Turn a Profit and Improve Lives in the World's Toughest Places (Strategy Skills classics)

This episode examines what happens when strategy is applied in environments where institutional stability, reliable data, and conventional partners cannot be assumed. Former McKinsey partner and Unive...

19 Jan 50min

619: Founder of McKinsey's Strategy and Corporate Finance Insights Team on Measuring and Managing the Value of Companies (Strategy Skills classics)

619: Founder of McKinsey's Strategy and Corporate Finance Insights Team on Measuring and Managing the Value of Companies (Strategy Skills classics)

In this episode, Tim Koller, co-author of Valuation and a leading authority on corporate finance, offers a substantive examination of capital allocation decisions under real-world constraints. The dis...

14 Jan 49min

618: Rethinking Capitalism, Innovation, AI, and the American Dream (with Elizabeth McBride and Seth Levine)

618: Rethinking Capitalism, Innovation, AI, and the American Dream (with Elizabeth McBride and Seth Levine)

Elizabeth McBride and Seth Levine return to discuss the ideas behind their book Capital Evolution and the shifts they see across capitalism, innovation, and work. They describe conversations with youn...

12 Jan 48min

617: Inc 5000 fastest growing company on Psychology behind leadership influence and human behavior (with MichaelAaron Flicker)

617: Inc 5000 fastest growing company on Psychology behind leadership influence and human behavior (with MichaelAaron Flicker)

Michael explains that people often struggle because "adding and adding must be more effective," yet humans are "more confident when just one advantage is presented." He shares that Five Guys succeeded...

7 Jan 53min

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