247: How Retail Business Services Delivers Value Beyond Savings w/ Nancy Nicoll

247: How Retail Business Services Delivers Value Beyond Savings w/ Nancy Nicoll

Everyone wants to be seen as an innovator, and procurement leaders are no exception. The problem with this desire is that, much like procurement transformation, the definition of innovation can be hard to pin down. We all know it when we see it, but setting out in the morning with "innovation" at the top of your to-do list can be paralyzing… unless you have a master plan.

I interviewed Nancy Nicoll, Vice President of Not for Resale (NFR) / Indirect Strategic Sourcing, at ProcureCon Indirect East about everything from reporting to the C-suite to managing procurement through a huge corporate merger.

Although savings continues to be a high priority in the razor-thin margin grocery retail environment, they are not the horizon of procurement's focus. For Nancy and the rest of her team, savings are the foundation – what gets them through the door and establishes their credibility – so that procurement can go on to deliver exceptional, sustained, big picture value.

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Episoder(930)

Ep 01: The Agentic Procurement Diaries: Why This Is a Once-in-a-Few-Centuries Revolution

Ep 01: The Agentic Procurement Diaries: Why This Is a Once-in-a-Few-Centuries Revolution

Dear Diary… "I believe we are in the midst of a revolution — and I think in a revolution, we as a vendor also want to invest a lot in educating the community on what's really changing and how it's cha...

16 Sep 34min

883: The CPO Agenda: Scaling AI Beyond the Pilot W/ Darshan Deshmukh

883: The CPO Agenda: Scaling AI Beyond the Pilot W/ Darshan Deshmukh

"It's all about building that momentum, creating the value, testing the hypothesis, and then continuing to challenge us to take it to that next level." Darshan Deshmukh, President at ProcureAbility AI...

14 Sep 49min

EP 016: Startup of the Week: FlockScore W/ Matthew Spencer

EP 016: Startup of the Week: FlockScore W/ Matthew Spencer

"The earlier you can catch risk, the cheaper it is to solve." - Matthew Spencer, Founder of FlockScore Procurement teams have access to plenty of information when evaluating a new supplier, from certi...

9 Sep 26min

882: Reengineering Procurement for Greater Impact W/ Polly DeSouza

882: Reengineering Procurement for Greater Impact W/ Polly DeSouza

"If you want a seat at the table, you've got to pull up the chair." - Polly DeSouza, APAC Transformation Leader Procurement teams have spent years talking about the need to move away from tactical and...

7 Sep 35min

EP 015: Provider of the Week: Tradeverifyd

EP 015: Provider of the Week: Tradeverifyd

"It's more the translation of visibility. It's not so much visibility. Visibility is there, but it's what do you do with that?" - Mike Prorock, CEO, Tradeverifyd Supply chain risk has become both more...

2 Sep 30min

881: Owning Transformation: How to Successfully Lead Procurement Through Change W/ Gretchen Vance

881: Owning Transformation: How to Successfully Lead Procurement Through Change W/ Gretchen Vance

"Don't ask AI to do something that you don't know how to do yourself." - Gretchen Vance, Vice President Procurement at Forest Lawn Parks and Mortuaries Procurement transformation often comes down to a...

31 Aug 35min

EP 014: Provider of the Week: Sievo W/ Sammeli Sammalkorpi

EP 014: Provider of the Week: Sievo W/ Sammeli Sammalkorpi

"The expectation level of procurement is rising. Today's stuff that was not possible a year ago, that felt like science fiction three years ago, is something that we can create for our customers today...

26 Aug 24min

880: The State of AI in Procurement: Who's Getting the ROI? W/ Nick Heinzmann

880: The State of AI in Procurement: Who's Getting the ROI? W/ Nick Heinzmann

"There's an absolute risk of procurement's role and scope being diminished by AI, unless we embrace new ways of working." - Nick Heinzmann, Head of Research, Zip According to new research from Zip, on...

24 Aug 33min

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