370: Customer strategy, customer loyalty and retention - with Bain & Company's partner Rob Markey

In this podcast, by the editor, we discuss the very counter-intuitive manner in which McKinsey and BCG partners manage engagements, teams and clients. We present 5 crucial differences which may seem n...

9 Mar 201419min

This is a related podcast to our mining book.

3 Mar 201412min

This detailed podcast, by the engagement partner, discusses a striking reality of most engagements: a problem is never what it appears to be at first. In this Succeeding as a Management Consulting boo...

25 Feb 201412min

This detailed podcast, by the engagement senior-partner, discusses the most challenging assignment Firmsconsulting took on to advise a client in preparing one of the Succeeding as a Management Consult...

19 Feb 201410min

This detailed podcast, by the engagement partner, discusses the difficulties faced by many European State-Owned-Enterprises during the 2008-2011 recession when many simultaneously saw a drop in revenu...

13 Feb 201411min

This detailed podcast, by the engagement senior-partner, discusses the challenges and complexities of running an engagement to advise on the economics and strategy of a large micro-finance enterprise.

7 Feb 201419min

In this podcast we discuss the detailed effort which goes into preparing the multimedia/premium management consulting books. We discuss the engagements we run and the client issues faced, the developm...

1 Feb 201415min

In this podcast we isolate the 5 most important and counter-intuitive lessons from the popular book.

26 Jan 201421min