504: A guide to difficult decision making (with Eric Pliner)

504: A guide to difficult decision making (with Eric Pliner)

Welcome to an interview with the CEO of YSC Consulting, Eric Pliner. Get Eric's book here: https://amzn.to/3HpM1hf

In this video, Eric shared his career journey, experience with adjusting to consulting, and how to become a successful consultant while maintaining a healthy life balance. He discussed the reasons why his company survived and thrived during the pandemic.

As a CEO, he spoke about the top things that he looks for when promoting an employee and the red flags that employees must be aware of to avoid or eliminate.

Eric shared the realizations that made him a stronger leader over the course of his journey to the top of his company. He emphasized the importance of constant learning and listening to other people, and that as a leader, you have to get over the idea that your job is to make everyone happy. You will disappoint people down the road, but how you handle that disappointment will make the difference between being a long-term leader or a short-term leader. Eric shared his advice on how to better make difficult decisions and how to build confidence when facing challenging decision-making situations.

For more than twenty-five years, Eric Pliner has been a recognized leader in the fields of leadership development, organizational culture, education and training, and strategic diversity and inclusion. He is Chief Executive Officer of YSC Consulting, a global leadership strategy consultancy headquartered in London.

Eric's writing on leadership has been featured in Harvard Business Review, Fortune, Forbes, Fast Company, and a host of other business and industry publications. He is a Board Director with Hip Hop Public Health, a member of the Dramatists' Guild of America, and an author/co-author of a wide variety of published academic, creative, and professional works, including award-winning case studies on leadership; the U.S. National Standards for Health Education; and an off-Broadway theatrical parody of television cartoons for adults (with Amy Rhodes). He lives in Brooklyn, New York.

Get Eric's book here:

Difficult Decisions: How Leaders Make the Right Call with Insight, Integrity, and Empathy. Eric Pliner: https://amzn.to/3HpM1hf

Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Episoder(817)

172: CEOs Who Love Consultants At Their Peril

172: CEOs Who Love Consultants At Their Peril

One of the great myths among aspiring consultants, is that strategy consultants go in and basically take over and run the entire strategy and direction of a company. That does happen at times, but is more the exception than the norm. In fact, there are dangers to this outsourcing of thinking. Yet, the danger is not the outsourcing itself, but rather who is doing the outsourcing: a strong and accountable CEO or a weak CEO. The greatest risk to a company is a weak CEO who outsources accountability to consultants. In this podcast, I discuss my own personal experiencing of advising such a CEO and the chaos which ensued.

21 Des 201322min

171: Structure Fails At 60% McKinsey Cases

171: Structure Fails At 60% McKinsey Cases

At least 90% of aspiring management consultants assume that all McKinsey et al cases MUST be solved with frameworks. That is a dangerous myth. At least 60% of all McKinsey full cases (we are not referring to brainstorming, estimates etc) cannot be solved with structures and you will fail if you used structures to solve them. In this podcast, we use the experiences of a client, Felix, to explain how to identify this second group of cases and what you can do to solve them. We particularly look at Felix's coaching session with Kevin Coyne, ex-McKinsey Worldwide Strategy Co-Leader, in Season One of The Consulting Offer.

15 Des 201312min

170: Baker + Rhodes Scholars

170: Baker + Rhodes Scholars

This podcast describes the journeys of two people and where they ended up in life. The first is one of Harvard's most distinguished MBA graduates ever who was not even invited to a McKinsey internship interview. The second is a McKinsey Principal from humble beginnings who is rejected the partnership, not once, but twice. Who they are and what they eventually achieve professionally is a lesson in perseverance, confidence and being analytic.

9 Des 201316min

169: Building a McKinsey BTO Killer

169: Building a McKinsey BTO Killer

In early 2013, we were invited by the chairman of a major IT/Outsourcing provider to analyze their business and determine why their significant acquisitions of strategy/operations/general consulting skills had not created a "McKinsey-Killer".

3 Des 201346min

168: Corporate Strategy Vs Strategy

168: Corporate Strategy Vs Strategy

After 11 years of corporate strategy consulting with the firm, 3 of them as principal, I have tended to take for granted that everyone knows the difference between corporate strategy and other types of strategy engagements like developing a market entry strategy or a pricing strategy. Yet, that is not true.

27 Nov 201330min

167: Consulting Values In Action

167: Consulting Values In Action

An hour ago I ran a screening call for case coaching with a candidate I will call Hector from Deloitte, let's assume the Santiago office. The student was at a very élite school, I will call Wharton. This tiny Deloitte office had for the first time offered to pay for an employee's MBA studies – a huge investment for them. McKinsey was now aggressively trying to recruit the candidate and he was on the brink of pursuing this. I was extremely proud of the way Hector reacted when, upon learning of the source of his funding and obligations, I immediately refused to conduct the screening call because it was not in his best interest. In these moments, we get to see tomorrow's leaders forged.

21 Nov 201319min

166: You Cannot Join McKinsey Strategy

166: You Cannot Join McKinsey Strategy

Far too many candidates demonstrate poor knowledge of consulting by insisting that they want to work for McKinsey strategy and not operations or BTO. This is a flawed strategy which will only hurt their chances in the short, medium and long-term. This podcast explains why and how to compensate for this misunderstanding.

15 Nov 201310min

165: How Do You Gain More Experience

165: How Do You Gain More Experience

Many candidates are declined with the suggestion to gain more work experience. Unfortunately, candidates take this feedback at face value. This podcast explains what this feedback means and suggests a vital shortcut to fix this problem. Hint, it does not require work experience at all.

9 Nov 201312min

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