509: Care: The missing piece of leadership (with Jan Bonhoeffer M.D.)

509: Care: The missing piece of leadership (with Jan Bonhoeffer M.D.)

Welcome to an episode with a thought leader and global expert on infectious diseases and vaccine safety, Jan Bonhoeffer M.D. Get Jan's book here: https://amzn.to/3y2x4hZ

In this episode, Jan spoke about his medical career journey, working with different interesting organizations, and how he realized there was a missing piece: care. He spoke about how we often become so focused on solving a problem that we forget to give attention to what we care about – what gives us joy and fulfillment.

In any business or profession, the key is to serve a much bigger purpose, taking your identity into account. As Michael mentioned in this conversation, "True leadership is about understanding who you are." Leading with empathy requires understanding who you are to resonate and connect with the people you interact with.

Bonhoeffer serves as professor of pediatrics, infectious diseases, and vaccines at the University of Basel Children's Hospital, Switzerland. As a former consultant with the World Health Organization and the Centers for Disease Control, he co-authored more than 120 peer-reviewed articles in medical journals and led epidemiological pediatric infectious disease and vaccine studies, including international research consortia. For 18 years, he led the Brighton Collaboration, a global leader in not-for-profit vaccine safety research setting research standards, conducting large internationally collaborative research, and investigating vaccine safety concerns. He was a Strategic Advisory Group Member of the WHO Global Vaccine Safety Initiative (GVSI) implementing the vaccine safety strategy of the Global Vaccine Action Plan.

Bonhoeffer graduated from the University of Basel Medical School, Switzerland, and worked in the U.S., the UK, India, and Switzerland. In 2015, he underwent a significant shift in the way that he thought about medicine. He realized that most of the significant moments in his work as a doctor happened when he wasn't simply executing what he learned in medical school, but when he was participating in a healing event with the patient. He realized that central to this is the quality of the interaction between the health care provider and the patient. It is in this space that innovation, healing, and creativity happens, but he realized that almost everything he had learned in medical school had taught him to skip over what happens in this space.

This realization prompted Bonhoeffer to start Heart-Based Medicine, a global network of health care professionals and patients exploring the natural healing potential of the health care provider and the patient, and to co-create his new book Dare to Care. His mission is to inspire medical professionals to reclaim empathy and compassion as primary facets of healing to overcome the disillusion and burnout they often encounter in today's mechanized medical culture.

Bonhoeffer is married to Jessica Templeton-Bonhoeffer, a developmental pediatrician and co-founder of Youkidoc Kindergesundheit, a heart-based medical center for children and their families in Basel, Switzerland. They have three children.

Dare to Care: How to Survive and Thrive in Today's Medical World. Jan Bonhoeffer M.D.: https://amzn.to/3y2x4hZ

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Episoder(816)

105: Case length and details

105: Case length and details

When we ask candidates for more details in their resume, fit responses and cover letter, they always write longer sentences. There is an important difference between "more details" and "greater length". Most candidates are accustomed to spending just a few minutes on a thought and then writing up long and poorly structured sentences. When we ask for more details, we require more facts in the case interview or fit answer and this, crucially, usually means denser and shorter answers.

25 Nov 20126min

104: Do Not Read Your Interviewer

104: Do Not Read Your Interviewer

It is impossible to read the personality of an interview and we discuss the typical errors candidates make in trying to read too much into the behavior of interviewers: quiet, asking questions, rude, etc. One thing we always caution candidates is to be wary of assuming the friendly person likes them or that the unfriendly person does not like them. Friendliness does not equate to "like" and people display their emotions in very different ways. So, if the interviewer is very friendly, it could go either way.

19 Nov 20129min

103: Kim Kardashian on Analytics

103: Kim Kardashian on Analytics

It is impossible to read the personality of an interview and we discuss the typical errors candidates make in trying to read too much into the behavior of interviewers: quiet, asking questions, rude, etc. One thing we always caution candidates is to be wary of assuming the friendly person likes them or that the unfriendly person does not like them. Friendliness does not equate to "like" and people display their emotions in very different ways. So, if the interviewer is very friendly, it could go either way.

13 Nov 20126min

102: Religion, Politics, Culture etc.

102: Religion, Politics, Culture etc.

When interviewing with a partner or associate from a different culture, it is very easy to say something which can offend a person. Our very own clients have said seemly innocent things only to have it blow up in their face much later, and sometimes in the interview. We have a strict rule of never discussing religion, politics, culture and ethnicity with clients. This avoids topics which can offend people if the wrong things are said. The issue is not about who right, since this is an issue of personal faith and rationality does not always work. It is best to avoid these topics.

7 Nov 201215min

101: Example of Poor Case Dialogue

101: Example of Poor Case Dialogue

Interviewers can only respond to what you say, and poor communication, like in this example, not only wastes time, but is a poor reflection on your candidacy. This is a crucial point to remember. No matter how brilliant you may be, if you cannot communicate that brilliance, and do so in a manner laymen would understand, your intellect counts for little in a case interview since it is all about demonstrated competency. You must demonstrate your competency. Period.

1 Nov 201211min

100: Reading Data Exhibits in 4 Simple Steps

100: Reading Data Exhibits in 4 Simple Steps

The right way to read a graph in a case interview and a set of graphics, is not to look for each insight, but to extract the overall message. Most candidates take enormous pride in reading every insight they can find and proudly highlighting them in no particular order - and the waiting for instructions. While there is nothing wrong with this, it is not the way consultants read cases and requires someone, usually the interviewer, to guide the prioritization of the information and generation of the next steps in the case. You can impress the interviewer by weaving together the one most important message, relevant to the case, from all the data.

26 Okt 201210min

99: Three to Five Step Brainstorming Approach

99: Three to Five Step Brainstorming Approach

Brainstorming is the core of a McKinsey case interview. It is tough to pass a case without brainstorming skills. The problem is that it is hard to find a definition and technique to brainstorm effectively and efficiently. This podcast introduces a 3 step, or 5 depending on the way you list the steps, approach to ease the brainstorming approach. This is a very powerful technique which all consultants use daily and is adapted from a BCG technique.

20 Okt 20129min

98: 3 Phrases to Annoy An Interviewer

98: 3 Phrases to Annoy An Interviewer

There are three phrases which create trouble in an interview: "I think that…" and "In my opinion…" and "But, if I look at my friends…" Not only are they defensive, and arrogant, they are also clear indicators where you are struggling in a case interview. When you use them in the wrong context, as explained in this podcast, they will make it difficult to pass the case.

14 Okt 201210min

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