The behavioural hacks that create $Billion brands - Richard Shotton

The behavioural hacks that create $Billion brands - Richard Shotton

Richard Shotton, author of The Choice Factory and the newly released Hacking the Human Mind, joins us to explore the behavioural science behind the world’s most iconic brands. From Guinness’ 119.5 second pour to Red Bull’s unconventional rise, Richard explains the psychological shortcuts that drive consumer decisions. We cover why 4-star reviews beat 5-stars, the secret behind Liquid Death’s success, and how humour, jingles, and even “concrete expressions” can help brands stick in our minds.

Timestamps:

00:00 - Start
01:07 - Why Richard is launching a new book
02:54 - Why Guinness takes 119.5 seconds to pour
05:46 - Why a 4 star review is better than a 5 star review
07:50 - Why the Pratfall effect is so powerful
11:00 - Why Aperol Spritz has become so popular
18:18 - The behavioural science behind the Liquid Death success
21:06 - Why consistency works according to behavioural science
27:49 - Why Red Bull succeeds while defying convention
34:15 - The labour illusion; Dyson Example
41:03 - Why does the “You’re Not You When You’re Hungry” strapline work
43:01 - Why we need to use humour more
45:12 - Why has KFC dominated the fried chicken market?
49:41 - The secrets behind the success of Pringles
53:58 - Why jingles stick in our heads
58:23 - How Apple used “Concrete Expressions”

Episoder(217)

Uncensored CMO launches on 16th December

Uncensored CMO launches on 16th December

When I say CMO what do you think of? I know, for me, I think boardroom politics. I think carefully managed messages. I think slick presentations. But what I don't get is, I don't get an honest answer. I don't get to know what they really think. I don't get to know how have they got where they are today, and what has shaped and influenced their career. And that got me thinking, wouldn't it be great if we had a podcast that asked some of the tough questions that get to the heart of what's going on. One that takes you behind the scenes to see how it really works. That's where the idea of Uncensored CMO came from.I want to connect you to the best marketers on the planet. The people that have founded and run ad agencies, the people that do the most amazing research and the people that influence people through PR. I want to get to those people and find out how it actually works. Tell me the things that have gone well. Tell me the things that have failed. Let me give you a little flavour to season one. I'm gonna be meeting people like Adam Morgan who founded the whole idea of challenger brands. I asked him, "How do you make a great challenger brand?"The whole world of influencers, to me, was quite mysterious, but I went and met Arron Shepherd, he co-founded The Goat Agency, and I asked him about what a successful influencer campaign looks like.Or, someone like Ian Millner, global CEO and founder of Iris. What's it like running a big ad agency? How do you get great work and how do you measure great advertising? What does a modern brand today have to do to stand out and be successful?These are just some of the conversations I've been having, and there are loads more to come.So I really hope you'll listen and subscribe to The Uncensored CMO. I'm gonna be launching this podcast on 16th December so set a notification, remind yourself to subscribe.You can also follow me on Twitter, @UncensoredCMO. I look forward to having a great conversation with you.

5 Nov 20192min

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