Chris Gherardini on the role of data in ERP and CRM Systems

In this episode Frank and Andy have a chat with Chris Gherardini on the role of data in ERP and CRM Systems.

Transcript

00:00:00 BAILey

Hello and welcome to data driven, the podcast where we explore the emerging fields of data science, machine learning and artificial intelligence. In this episode, Frank and Andy speak to Chris Gardini about the role data plays in ERP and CRM systems.

00:00:17 Frank

Hello and welcome back to data driven. The podcast where we explore the emerging fields of data science, machine learning and artificial intelligence. If you like to think of data as the new oil, then you can think of us like Car Talk because we focus on where the rubber meets the road. Although there's not much of a road trip usually on this virtual road trip.

00:00:37 Frank

Is Andy Leonard? How's it going, Andy?

00:00:40 Andy

Hey Frank, it's going really well. How are you doing?

00:00:43 Frank

I'm doing alright, you know, with the exception I might have to buy a new desktop computer.

00:00:48 Andy

Ah, I have not.

00:00:49 Frank

Possibly, or power supply. Literally. We were on this call and all of a sudden everything froze and I was like Oh well, blue screen. Big deal.

00:00:59 Frank

And then when I went to power it back on.

00:01:03 Frank

It just kept keeps beeping so I'm like oh, fee something something hard so I'm going to have to do some search engine work and possibly get a new power supply or something.

00:01:06 Andy

Codes.

00:01:13 Frank

Fortunately, micro center.

00:01:14 Andy

Everything is.

00:01:17 Andy

Go ahead.

00:01:17 Andy

00:01:17 Andy

I've gotta say Frank, everything is figure out able right?

00:01:21 Frank

Everything is figure out able because of my experience with clear DB and all sorts of other drama. I have multiple backups of just about everything it if if you know so it's it's. It'll be an inconvenience, not a tragedy.

00:01:32 Andy

Outstanding.

00:01:37 Frank

But every opportunity to come back from a complete backup failure is an opportunity to learn.

00:01:47 Frank

And, uhm, Speaking of opportunity, it's really good timing that this guest is here because I as folks know I work at the Microsoft Technology Center in Reston and recently.

00:02:00 Frank

There was a, uh, someone we were on this engagement and it was very heavy into dynamics and uh, dynamics is one of those things. I haven't really looked into Andy and I have been experimenting with power apps and power platform, mostly to kind of help automate a lot of our content.

00:02:21 Frank

Production.

00:02:22 Chris

This is crucial as we.

00:02:24 Frank

Continue to put the final touches on our secret project, but this guest here is an expert in dynamics as well as various ERP solutions.

00:02:36 Frank

And he's from Saint Louis, and his name is Christian. I'm really blowing this intro here. His name is Cristiano Gardeny. Did I pronounce that right?

00:02:48 Chris

Cristiano Guardian yeah, he pulled our sounded out there so.

00:02:48 Frank

OK good good.

00:02:51 Frank

He did fine, got it. Sorry about that. He's the president and owner of Turnkey Technologies and they are a Microsoft partner. I...