91. Stop Chasing Promotions as a CSM Start Reverse Engineering Them. (Here's How)

91. Stop Chasing Promotions as a CSM Start Reverse Engineering Them. (Here's How)

Ever feel like your career is stalled because you’re waiting for someone to notice all your hard work? Honestly? That “wait and hope” strategy is costing you months (if not years) on the path to your next promotion.

That’s why I’m breaking down the exact step-by-step strategy I use with my coaching clients to reverse engineer their career growth and land promotions in record time. You’ll discover the simple four-part framework that helped one client jump two levels in just eight months, why most people approach career advancement totally backwards, and how to identify the real skills and gaps that matter for your next big move.

We’ll talk practical action plans and you’ll finish this episode with immediate steps you can take this week to feel in control of your career trajectory. If you’re ready to step out of career autopilot, get real clarity, and move into your next promotion on purpose, hit play and let’s dive in.

1:58 – Why Hoping for a Promotion Is NOT a Career Strategy

5:10 – The Four-Step Framework to Accelerate Your Customer Success Career

6:03 – Picking Your Exact Goal Title

7:04 – Getting CRYSTAL CLEAR About What That Role Actually Does Day-To-Day

7:48 – The Skills Matrix: How to Decode What “Leveling Up” Really Means

11:26 – Why Gap Analysis Is Your Secret Weapon (Even If It’s Uncomfortable)

13:19 – Why a 90-Day Action Plan Beats Waiting for Your Annual Review

16:19 – How Just Taking Action Puts You Ahead of 99.9% of Peers

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➡️ HEAD TO THE SHOW NOTES: https://customer-success-career.captivate.fm/episode91

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Episoder(92)

3. Falling short in interviews? ACE your next Customer Success job interview with these simple tips!

3. Falling short in interviews? ACE your next Customer Success job interview with these simple tips!

Have you ever found yourself in another Customer Success job interview, only to realize you're struggling to make it past this crucial stage? If you're wondering how to sharpen your interview skills and confidently advance to the next round, this episode is for you.In this episode, I’m exploring the world of Customer Success job interviews and how to excel in them. I’ll also discuss the importance of telling compelling interview stories and give you practical tips for crafting and delivering them effectively.If you're gearing up to nail your next interview, this episode is your go-to guide. Tune in for actionable advice and practical strategies that you can apply immediately to improve your interview performance.Head to the Show Notes: https://customer-success-career.captivate.fm/episode3🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!Mentioned in this episode:🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

7 Feb 202431min

2. I’ve spent 3 years analyzing the Customer Success job market. Here’s what job seekers need to know

2. I’ve spent 3 years analyzing the Customer Success job market. Here’s what job seekers need to know

Have you ever wished you had an insider’s view into the customer success job market? Well, you are in luck. I have access to over 500 eyes in the business, and I am here to share with you what you need to know. In this episode, I’m shedding light on the current state of the customer success job market and spilling what I think are some of the most interesting things that have changed in the job market and, specifically what those things mean for you. You'll walk away from this episode with very tangible tips you can start doing straight away to expedite your job search.You don't want to miss out on these exclusive insights. Tune in to gain a competitive edge in the customer success job market!Head to the Show Notes: https://customer-success-career.captivate.fm/episode2🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!Mentioned in this episode:🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

7 Feb 202439min

1. The only 2 skills you need to excel in your Customer Success Career (Plus: How I Got Here)

1. The only 2 skills you need to excel in your Customer Success Career (Plus: How I Got Here)

Are you ready to have a wildly successful career in customer success? Then you are in the right place! Welcome to the very first episode of the Customer Success Career Coach. It's your go-to place for everything you need to know about your customer success career. To kick things off, I'll share my personal journey, answering a question many of you have asked: how did I transition from sales to becoming a CSM and eventually to founding my own career coaching business? Plus, I'll reveal the two skills I believe will basically guarantee that you have the career that you want in customer success. You're not just going to hear about these steps; you'll walk away with practical actions you can implement immediately.So whether you are new to customer success or a seasoned veteran, there is something here for you! Tune in and start shaping the career you've always wanted in customer success.Head to the Show Notes: https://customer-success-career.captivate.fm/episode1🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!Mentioned in this episode:🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

7 Feb 202445min

Welcome to Customer Success Career Coach!

Welcome to Customer Success Career Coach!

Are you ready to land your dream job in Customer Success despite the competition? Whether you're brand new to Customer Success or a seasoned pro looking to up-level your performance and hit that next career milestone, you've come to the right place!This is the first Customer Success podcast that gives you easy-to-apply strategies and tips to help you score your dream job, secure your next big promotion or become the top performer on your team. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.If you have any specific topics you would like me to cover on the podcast, send me a message on LinkedIn www.linkedin.com/in/carly-agar/Make sure you hit FOLLOW so you don’t miss out on any new episodes when they drop every Wednesday.I can’t wait to chat with you soon!🔎 For free job search tools, go to www.carlyagar.com/freebies🚀 To work with Carly, go to https://www.carlyagar.com/apply♥️ Let’s be LinkedIn friends: www.linkedin.com/in/carly-agar/

30 Jan 20241min

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