Automox Insiders – Switching Classrooms: Katie Bleichman on Redefining Her Career Path, E19
Autonomous IT16 Sep 2025

Automox Insiders – Switching Classrooms: Katie Bleichman on Redefining Her Career Path, E19

In this episode of Automox Insiders, host Maddie Regis sits down with Katie Bleichman, Director of CX Operations and Enablement at Automox. Katie shares her inspiring journey from two decades in elementary education to leading customer experience in the SaaS and cybersecurity world. Discover how skills from the classroom translate into IT, what it takes to adapt and grow in a new career path, and why lifelong learning is key to success. Whether you’re considering a career shift or want to hear how customer education empowers users through Automox University, Katie’s story is filled with practical insights and motivation.

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Episoder(227)

Autonomous IT, Live! Turn to Face the StrAInge, Patch Speed vs AI Attacks, E08

Autonomous IT, Live! Turn to Face the StrAInge, Patch Speed vs AI Attacks, E08

In April, Jason Kikta and Dmitri Alperovitch landed on a structural conclusion: AI had collapsed patch-to-exploit time to under an hour, 1-10-60 was no longer fast enough, and the only answer was prev...

25 Aug 42min

Patch [FIX] Tuesday – [Race Conditions, Registry Hives, and Cloud CVEs], Ep. 35

Patch [FIX] Tuesday – [Race Conditions, Registry Hives, and Cloud CVEs], Ep. 35

August 2026 delivers the second-largest Patch Tuesday on record with nearly 400 CVEs, and Landon Miles, Jason Kikta, and Serena DiPenti sort out which ones actually matter. They start with the only ac...

11 Aug 22min

Secure IT – PKI, Certificates, and What Breaks When Trust Fails, E22

Secure IT – PKI, Certificates, and What Breaks When Trust Fails, E22

Public Key Infrastructure (PKI) underpins nearly every secure interaction in modern IT, but it's also one of the most misunderstood and overlooked foundations of security.In this episode of Secure IT,...

22 Jul 17min

Patch [FIX] Tuesday – [The 570-CVE Month], Ep. 34

Patch [FIX] Tuesday – [The 570-CVE Month], Ep. 34

570 vulnerabilities. That's July's Patch Tuesday count, nearly triple last month and a record by a wide margin. Jason Kikta is joined by host Landon Miles and offensive-security researcher Serena DiPe...

14 Jul 29min

 Executive IT – What IT hiring actually looks like when AI does the work, E07

Executive IT – What IT hiring actually looks like when AI does the work, E07

Eighteen months after the Hands-On IT podcast tackled the state of IT careers, Chelsea Rickey, SVP of Human Resources at Automox, comes back to the conversation to assess what held up, what changed, a...

1 Jul 15min

Product Talk – CISA's BOD 26-04 Directive Explained, E26

Product Talk – CISA's BOD 26-04 Directive Explained, E26

CISA's BOD 26-04 replaces severity-based patching with an exploit-evidence model and remediation clocks as short as three days, fleet-wide, no exceptions. Peter Pflaster and Jason Kikta unpack the fou...

11 Jun 27min

Patch [FIX] Tuesday – [Nothing Weaponized, Everything Exposed], E33

Patch [FIX] Tuesday – [Nothing Weaponized, Everything Exposed], E33

June 2026 has no headliner. Instead of one critical bug, the release spreads thin across the kernel, the network stack, a code editor, an AI assistant, a bootloader, and a nine-year-old Linux root bug...

9 Jun 23min

Patch [FIX] Tuesday – [AI Hits the Hat Trick], Ep. 32

Patch [FIX] Tuesday – [AI Hits the Hat Trick], Ep. 32

The May 2026 Microsoft Patch Tuesday release looks quiet on the surface – no actively exploited zero-days, no public disclosures at release, and a CVE count below the four-month average. Don't let tha...

12 Mai 34min

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