#35: What the Brits Want From Loyalty
Let's Talk Loyalty13 Mai 2020

#35: What the Brits Want From Loyalty

AI platforms are changing how customers discover brands.

Phaedon is leading the discussion on what this fundamental shift means for loyalty leaders like you.

Sign up for their live session at loyaltyinsiders.com.

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Loyalty Managers around the world often look to the UK for inspiration and exciting new ideas and trends. YouGov is the UK’s “most quoted research agency” on consumer opinion, and earlier this year, together with Mando Connect, they again turned their attention to understanding what British consumers really want from loyalty programmes.

Listen to this week’s episode of “Let’s Talk Loyalty” to hear us discuss the 2020 UK loyalty whitepaper, including some exciting new innovative UK loyalty programmes – and also some concerns on how much more we need to do before our loyalty programmes appeal to younger consumers.

Show Notes:

1) YouGov.com

2) Mando Connect

3) Charlie Hills

4) Joe Flagg

5) UK Loyalty Whitepaper - What the Brits Want from Loyalty

6) Are Loyalty Programmes Even More Important in These Challenging COVID-19 Times? Article on The Wise Marketer

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