#513: Cathay Pacific Airways Updates Its Loyalty Positioning and Proposition

#513: Cathay Pacific Airways Updates Its Loyalty Positioning and Proposition

AI platforms are changing how customers discover brands.

Phaedon is leading the discussion on what this fundamental shift means for loyalty leaders like you.

Sign up for their live session at loyaltyinsiders.com.

--------------------------------

This episode is available in audio as a podcast and in video format on Loyalty TV.

Today we learn the latest loyalty and lifestyle propositions from the Cathay Pacific Group, with Paul Smitton joining us once again from Hong Kong.

Listen to learn how the positioning and proposition for the membership program from Cathay Pacific has evolved, and the role of Asia Miles now as its currency (rather than its programme name).

Paul also shares some insights into some of the airline’s most recent developments in the Chinese market.

Show Notes:

1) Paul Smitton⁠

2) Cathay Pacific Group

3) Asia Miles

4) Watch the full interview episode at www.Loyalty.TV

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