601: Former CNN and NBC News Anchor Lynn Smith on Building Authentic Presence and Excellent Communication

601: Former CNN and NBC News Anchor Lynn Smith on Building Authentic Presence and Excellent Communication

Lynn Smith, former national news anchor for NBC News, MSNBC, and CNN Headline New, and now executive communication coach, reframes public speaking as an internal leadership skill, not a performance. She identifies the recurring obstacle as the "brain bully", the inner critic that turns preparation into paralysis, and shows leaders how to retrain it so that clarity, calm, and connection become repeatable outcomes.

This episode translates decades of live television experience into actionable communication tools for high-stakes settings—from boardrooms to keynotes to broadcast media.

Key takeaways:

  • Name and neutralize the "brain bully." "It's that inner saboteur saying, 'You're not good enough' or 'What if you say the wrong thing?'" Smith explains. She traces these patterns back to early experiences and teaches clients to "control–alt–delete our prehistoric code" so fear no longer drives performance.

  • People don't want perfection, they want resiliency. Recalling a keynote where she froze on stage, Smith says, "I had to stop and tell the audience, 'I'm so sorry, I'm failing at this.'" That failure became the basis for her coaching framework. "People don't want perfection, they want resiliency. They want to see people overcome."

  • Replace over-scripting with intentional structure. "Executives spend hours memorizing, but the result is robotic. The big revelation is… it has nothing to do with your prep; it has everything to do with your mental game." Instead, she recommends bullet-pointing key ideas for authenticity and flow.

  • Drill down, don't dumb down. Smith's "Goldilocks effect" balances preparation, "not too much, not too little", so communication stays sharp and digestible: "If you communicate everything, you communicate nothing."

  • Make voice and presence technical. Drawing from broadcast training, Smith advises projecting "from your diaphragm, not your chest," and using "the power of enunciation" and pauses to improve recall and connection.

  • Manage energy deliberately. "Everything is energy," she notes. High-frequency energy, calm, clear, positive, creates magnetism. "When you're vibrating at the level you want others to meet you at, people lean in."

  • Model resilience for the next generation. Her children's book Just Keep Going distills the same mindset for young readers: that fear and failure are not endpoints, but steps toward growth.

For executives preparing keynotes, investor meetings, or media appearances, this conversation provides a research-informed playbook to quiet the inner critic, align mindset and message, and lead with authentic, repeatable presence.

Get Lynn's book, Just Keep Going, here: https://tinyurl.com/ymt4jvtv

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300: Market trends analysis  (Strategy Skills classics)

300: Market trends analysis (Strategy Skills classics)

Let's be honest. Most consultants simply go into Google and search for any reports / analyses to compile market trends/an industry analysis fact pack. In other words, they do not put much thought into it beyond ensuring they are not caught for plagiarism. This is because many consultants think of the market trends or industry analysis as an output to deliver, which will never be used, and it does not matter what comprises the analysis. For this episode, let's revisit a Strategy Skills classic from week 4 of the Corporate Strategy & Transformation study, where we discuss how/why we built a bespoke market trends pack for the client addressing the issues important to them and them only. We used this market trends analysis to guide the executives on the issues we considered important to their strategy. Click here to see the full study and here to see the merger study and market entry study. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

5 Des 202213min

299: How to convert insights into strategy maps (Strategy Skills classics)

299: How to convert insights into strategy maps (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we discuss how to convert insights into Strategy Maps. It is a powerful tool to create prescriptive / forecasting models to explain and predict strategy options. This is how to move from being a consultant to thinking and presenting like a partner. It is complimentary and available on iTunes, Youtube, Spotify, and many other podcast players. The Video version of this episode is available on youtube - https://youtu.be/hcStB7fjsJ0 Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

30 Nov 202224min

298: How do I know what is corporate strategy (Strategy Skills classics)

298: How do I know what is corporate strategy (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we discuss how to know what is corporate strategy. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo Subscribe to FIRMSconsulting's YouTube channel: http://bit.ly/Firmsconsultingsubscribe

28 Nov 20225min

297: What is the big picture thinking? (Strategy Skills classics)

297: What is the big picture thinking? (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we discuss what big picture thinking is. At least once in your life, you would have received feedback to be a more big picture thinker. The problem is that everyone will have a different definition of big picture thinking and many of the definitions are vague, counter-intuitive, or wrong. Based on advising some of the consultants on the study, this podcast provides a very simple, intuitive, practical, and correct definition of the big picture concept. It also explains why it is so important and how to use it. Keep in mind that this study is being updated on our website where you can view the training videos and PowerPoint slides. This is a huge study and will offer the most realistic training for both consultants and industry professionals. Pure corporate strategy studies are rare. This is a unique training opportunity. Click here to see the full study and here to see the merger study and market entry study. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo Subscribe to FIRMSconsulting's YouTube channel: http://bit.ly/Firmsconsultingsubscribe

23 Nov 202211min

296: Nick Santhanam, Is there a decline in US industrial prowess?

296: Nick Santhanam, Is there a decline in US industrial prowess?

Welcome to Strategy Skills episode 296, an episode with Nick Santhanam, the CEO of Fernweh Group, an investment company adapting an engaged investor & operator model (EIOM) to create alpha in the industrial and industrial technology sector. In this episode, we dig deep into the prevailing narrative about the decline of manufacturing in the US and if that is the case, the actions needed from the government to bring back the US as a thriving manufacturing nation. Nick Santhanam is a former Senior Partner at McKinsey & Company's Palo Alto office and was the leader of their global industrials practice. In addition, Nick was the global convener of several McKinsey annual events, including the Industrial CEO event (GILS), Industrial-tech and Semiconductors CEO event (T-30), Food Processing CEO event (FPH-30), and Senior Tech Influencers Summit (TEDS). He co-authored several of their leading industrials research: McKinsey on Industrials, McKinsey on Food Processing and Handling, and McKinsey on Packaging. He is also on the Advisory Board of Smithsonian Libraries, given his passion in continuous learning. Early in his career, Nick worked as a technical manager at a printed circuit board (PCB) and ceramics manufacturer in New York. He also worked as a manufacturing engineer at another PCB and ceramics manufacturer in their Delaware facility. Nick has an MS in Chemical Engineering from University of Illinois and an MBA in Strategic Management and Finance from the Wharton School of the University of Pennsylvania, where he was a Ford and Palme Scholar. Get Nick's book here: The Titanium Economy: How Industrial Technology Can Create a Better, Faster, Stronger America. Asutosh Padhi, Gaurav Batra, and Nick Santhanam Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

21 Nov 202256min

295: Daphne Jones, Winning against all odds

295: Daphne Jones, Winning against all odds

Welcome to Strategy Skills episode 295, an episode with a highly regarded global executive, Daphne E. Jones. In this episode, Daphne shares her inspiring journey of overcoming criticism, judgment, racism, and doubt. She was told by her career counselor that Black girls don't successfully make it in college, but should instead go to secretary school. Today, Daphne is a corporate board member who has held CIO and other leadership positions at Fortune 500 companies including IBM, Johnson & Johnson, Hospira (now Pfizer) and General Electric. With the right mindset and perseverance, Daphne defied everyone's doubts, overcame life's challenges, and emerged victorious. Daphne also discussed the role and significance of finding the balance with your 5 F's (faith, family, finances, fitness, and furthering your career) to succeed in life. She also elaborated on the 4-step EDIT methodology (Envision, Design, Iterate, and Transform) that enables women to transform their mindset to win. Daphne E. Jones has 30+ years of experience in general management and executive level roles at IBM, Johnson & Johnson, Hospira, and General Electric but began her career as a secretary. At GE, she served as SVP for Future of Work, SVP & CIO for Product Engineering, Imaging, and Ultrasound, and as Senior Executive & CIO for Global Services, all of which composed a $13 billion segment of GE Healthcare. Jones serves on the board of directors for AMN Healthcare, Inc., Barnes Group Inc., and Masonite International Corp, and is the recipient of numerous domestic and international awards. She recently started a company that teaches leaders how to prepare to serve on boards. Get Daphne's book here: Win When They Say You Won't: Break Through Barriers and Keep Leveling Up Your Success Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

16 Nov 20221h 22min

294: How to think about financial strategy | management consulting (Strategy Skills classics)

294: How to think about financial strategy | management consulting (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we discuss about financial strategy. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo Subscribe to FIRMSconsulting's YouTube channel: http://bit.ly/Firmsconsultingsubscribe

14 Nov 20229min

293: Scenario planning's common problems (Strategy Skills classics)

293: Scenario planning's common problems (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we discuss scenario planning's common problems. Scenario planning / Scenario Analysis is a powerful tool in consulting. This is how to move from being a consultant to thinking and presenting like a partner. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo Subscribe to FIRMSconsulting's YouTube channel: http://bit.ly/Firmsconsultingsubscribe

9 Nov 20229min

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