The Chris Voss Show Podcast – Both Sides Now by Colette Tracy

Conflict Resilience: Negotiating Disagreement Without Giving Up or Giving In by Robert Bordone, Joel Salinas M.D. Conflictresiliencebook.com Amazon.com Two former Harvard faculty—one an internationally-recognized negotiator and conflict management expert from Harvard Law, the other a leading behavioral neurologist and cutting-edge scientist from Harvard Med—join forces to introduce conflict resilience: the radical act of sitting in and growing from conflict to break the bad habits that sabotage our politics, workplaces, and most important relationships. Conflict is getting the better of us. From our homes and community centers to C-Suites and Congress, disagreements are happening everywhere, with increasing frequency, and are being treated like zero-sum games that allow little margin for error and even less room for productive conversations. This puts a tremendous and untenable strain on our most important relationships and institutions. Unable or unwilling to negotiate conflict with skill, we ignore it or avoid it for as long as possible; when we are forced to face it, we escalate everyday disagreements and temporary flare-ups as if they’re life-and-death. Neither approach addresses underlying issues, promotes stronger relationships, or yields satisfying results. But there is a solution: a combined skillset and mindset that Bob Bordone calls “conflict resilience”—the ability to sit genuinely with and grow from disagreement. In this powerful, hopeful book, he and renowned neurologist Joel Salinas, MD, combine the inner mechanics of conflict—literally what’s going on in our bodies and our brains during moments of distress—with a groundbreaking three-step framework for how to navigate it: NAME (& dig deep) EXPLORE (& be brave) COMMIT (& own the conflict) In a time of increasing polarization, where consensus, agreement, and problem-solving can sometimes feel elusive, Conflict Resilience provides practical solutions to a common dilemma: How do you handle disagreements and differences with integrity while finding a way to create strong, deep, and lasting relationships? Conflict Resilience is not another book about conflict resolution, nor is it about problem solving. Conflict Resilience combines practical applications of advanced conflict management and study of the human brain to teach anyone how to turn conflict and negotiation into an act of union. This book provides the most cutting-edge and scientifically-grounded tools for driving agreement when possible and for empowering you to disagree better when the differences cut deep and the relationships matter most. This is a chance to bring people together, and an invitation to radically transform how we interact with our friends and families, our co-workers, our students, and our neighbors—anyone with whom we find ourselves in disagreement.

25 Des 20241h 11min

Why Can’t I Sleep Well?: 150 Common Sleep Questions Asked and Answered by Andrew Colsky LPC Nationalsleepcenter.com Amazon.com “Why Can’t I sleep Well? 150 Common Sleep Questions Asked and Answered” is a comprehensive book that addresses common sleep issues, providing readers with clear, accessible answers to 150 frequently asked questions. The book covers a wide range of topics, including sleep disorders like insomnia, sleep apnea, and restless leg syndrome, as well as everyday concerns such as difficulty falling asleep, staying asleep, or feeling tired despite a full night’s rest. It delves into the science of sleep, explaining the role of circadian rhythms, the stages of sleep, and the impact of diet, exercise, and lifestyle on sleep quality. Through a straightforward question-and-answer format, the book offers practical advice on how to establish a healthy sleep routine, optimize your sleep environment, and address the psychological and physical factors that might be affecting sleep. The author, an expert in Behavioral Sleep Medicine, draws on the latest research to provide evidence-based solutions, making this book a valuable resource for anyone struggling with sleep-related problems. Whether you are looking for ways to improve your sleep hygiene, manage stress and anxiety, or understand the benefits of napping, this book is a one-stop guide for better sleep and overall well-being.

24 Des 202448min

Interconnected Success: Mastering the 7 Key Areas of Impact in Business and Life by Stephan Szugat Selfcoaching365.com Amazon.com “Interconnected Success: Mastering the 7 Key Areas of Impact in Business and Life” invites you on a transformative voyage toward prosperity and fulfilment in both your professional endeavours and personal aspirations. Dive into the vibrant narratives of accomplished business owners, seasoned managers, and visionary entrepreneurs as they traverse the dynamic landscape of running a business. In this compelling narrative, you’ll unearth the elusive secrets to success, meticulously crafted from the wisdom of those who have walked the path before you. Bid farewell to the turmoil of uncertainty, the frustration of misalignment, and the stagnation of profitability as you embark on a journey illuminated by clarity, purpose, and strategic acumen. Through riveting stories, actionable insights, and practical guidance, “Unlocking Success” empowers you to embrace each twist and turn of the entrepreneurial journey with confidence and resilience. Discover the joy that arises from knowing precisely what steps to take and when, as you unlock the full potential of your business and personal life alike. Whether you’re a budding entrepreneur, seasoned professional, or anyone seeking to transcend the boundaries of conventional success, this book is your compass in the exhilarating maze of life and business, guiding you toward the pinnacle of achievement and fulfilment.

23 Des 202430min

Mastering Online Business: List Building and Consent-Driven Marketing with Bev Roberts Bevroberts.com About the Guest(s): Bev Roberts is an accomplished business mentor and author, dedicated to guiding individuals and businesses towards sustained growth and well-being, especially when navigating challenges such as chronic illness. With a rich professional background featuring an award-winning career in executive roles and consulting, Bev now thrives in helping others create and grow businesses that align with their core values. She holds a Master’s in Business and is renowned for her expertise in intuitive business strategy, consent-driven marketing, and sales growth. Bev is also the author of the book “Hope in a Dark Tunnel: Your Roadmap to Wellbeing When Navigating Chronic Illness.” Episode Summary: Welcome to another exhilarating episode of The Chris Voss Show, where we embark on an educational journey through the world of consent-driven marketing and sustainable business growth, guided by the wisdom of Bev Roberts. Bev shares insights from her critically acclaimed book “Hope in a Dark Tunnel,” offering a roadmap to personal well-being for those grappling with chronic illness while simultaneously managing business aspirations. With her extensive background in business mentorship along with a focus on aligning business operations with individual passions, Bev brings a fresh perspective to building soulful client connections. Throughout the episode, we dive deep into the strategic importance of cultivating an authentic email list, stressing the role of personalized quizzes in understanding audience segmentation. Bev shares techniques for nurturing a well-suited client base and emphasizes the necessity of maintaining open lines of communication to foster authentic business relationships. Listeners can expect to learn about the significance of business systems and processes, strategic mentorship, and ethical marketing practices that foster long-term client loyalty and growth. Key Takeaways: Bev Roberts emphasizes the importance of consent-driven marketing to establish authentic connections and trust with clients. Strategic segmentation and audience understanding are achieved through well-designed quizzes, which help in attracting and retaining the right clients. Email lists are fundamental assets to a business, offering twice the conversion for sales compared to social media interactions. Regular maintenance and the pragmatic cultivation of email lists can enhance engagement and business growth over time. Nurturing client relationships through personalized content and service offerings leads to sustained business success. Notable Quotes: “Authenticity matters because it builds trust and connection; we buy from people that we know, like, and connect with.” “I’d say you’d never want to build your business on the rented land of social media; your list is your asset.” “Conversion for sales is double from your list than it is from social media.” “What you do is nurture that list – don’t think once they’re on the list, it’s set and forget.” “Consent-driven marketing, I feel, is the way all of us as business owners need to move towards.”

23 Des 202453min

Next Level Sales Coaching: How to Build a Sales Team That Stays, Sells, and Succeeds by Steve Johnson, Matthew Hawk Amazon.com Do you remember being “in the trenches” as a salesperson? What did you think of your sales manager? If you’re like many front-line sellers, you probably didn’t think she or he was a wonderful example of leadership who could inspire you to do your best in life and in work. The unfortunate truth is that many sales managers―well-meaning though they usually are―lack the skills and know-how to help their sales teams grow and achieve greater success. Over a combined 50 years of experience as salespeople, managers, coaches, and executives, authors Steve Johnson and Matthew Hawk have witnessed the do’s and don’ts of top performing sales teams. Next Level Sales Coaching is the culmination of their experience. In this book, they distill what they have learned working with organizations like Google, Bank of America, Enterprise Rent-A-Car, and many more. The result is a compendium of best sales coaching practices with the power to make any sales manager into an inspirational and transformational leader. At its heart, this book is about how to integrate a person-centered development mindset into sales environments. Readers will work through practical examples, including a self-assessment, to identify the best way to implement strong coaching programs within their organizations. Each chapter concludes with takeaway questions and tips that sales leaders can use right away. From goal setting to daily sales huddles, and sales development training to analytics, Next Level Sales Coaching covers the best practices that readers will want to implement to take sales management to the next level. About the author Matt Hawk PhD is President of B2bTrainers. He was formerly Vice President of Instructional Design, Sales Process, and Training Delivery at Synchrony. He began his sales career at Gartner, selling to technology vendors, and later managed the sales team for US Interactive during the dot-com era. From 2004 to 2017 he sold, developed, and implemented dozens of customized sales performance improvement programs in the USA, Canada, Mexico, the Philippines, India, and Brazil for sales managers and their teams at Fortune 500 companies through the sales training companies he founded, Retention Specialists and Customer Loyalty Specialists. Matt earned his doctorate from Yale University and is a member, contributing author, and speaker on the topic of sales enablement for the Association for Talent Development.

21 Des 202430min

Ordinary People, Extraordinary Lives: A Path to Reconciliation in Our Divided Times by Gregory J. Leeson Amazon.com Gregoryleesonbooks.com In his multi-layered work Ordinary People, Extraordinary Lives, Gregory J. Leeson delves deeply into the pervasive issue of societal divisiveness and asks how to get past it. To explore the roots of this division and find solutions, he embarked on an extensive 13-month, 26,403-mile road trip across North America. In visiting 53 cities in 39 states and eight provinces, Leeson delivered 19 speeches, conversed with nearly 1,000 people, and conducted in-depth interviews with 71 participants using a protocol developed by Dr. Dan P. McAdams, a pioneer in narrative psychology from Northwestern University. The culmination of this remarkable odyssey is a collection of 66 succinct life stories, each potentially resonant with the reader’s own experiences, offering a window into the shared human condition. The book also features 52 viewpoints on the present state and future trajectory of the United States. In the chapter “What Would You Do,” Leeson presents thought-provoking questions, including a universal one, in a unique way that compels introspective responses. Central to Leeson’s thesis is the assertion that despite our apparent differences, our fundamental similarities bind us together, fostering deeper connections with others. For those who embrace the opportunity to employ McAdams’ interview protocol, the journey promises a transformative and cathartic experience, enriching an understanding of oneself and others.

21 Des 202441min

The Leadership Incompetence Index: Root Causes, Red Flags, and Remedies for Learning Leaders by Damon Wells Amazon.com Summaryleadership.com Why do so many leaders, despite their best intentions, struggle to lead effectively? In The Leadership Incompetence Index, G. Damon Wells provides a diagnostic framework for understanding and addressing the full spectrum of leadership dysfunction. This book breaks down the ten most common types of ineffective leaders, categorizing them from the merely inefficient to the dangerously malevolent. Through clear analysis, Wells reveals why certain leaders continually fail and offers actionable strategies to break these patterns. Inside this book, you’ll find: Levels of Incompetence: Learn about the Incompetence Index’s four categories, from the largely benign leaders to those whose behaviors create toxic work environments. Red Flags and Warning Signs: Identify early warning signs and prevent potential dysfunction within teams and organizations. The Science Behind Dysfunction: Using insights from evolutionary psychology, neuroscience, emotional intelligence, and game theory, Wells uncovers why these leadership failings occur and why they persist. Detailed Profiles of Each Leadership Type: Explore vivid case studies of the disorganized leader, the visionary who can’t execute, the fearful leader, the inflexible manager, and others. Mitigation Strategies: Go beyond identifying problems with practical steps to transform leadership weaknesses into strengths. This book is essential reading for leaders, HR professionals, and aspiring managers who are dedicated to self-improvement and organizational success. Whether you’re struggling with your own leadership challenges or seeking to improve team dynamics, The Leadership Incompetence Index provides a roadmap to diagnose, understand, and remedy common pitfalls in leadership. Start your journey to more effective leadership today!

20 Des 202446min

From Doctor to CEO: Dr. Hany Demian’s Entrepreneurial Journey Unveiled Biospine.com About the Guest(s): Dr. Hany Demian is a globally recognized expert in spine care, known for his pioneering work in minimally invasive spine surgery and anti-aging medicine. Originally from Egypt, Dr. Damien relocated to North America, where he built a successful career in chronic pain management. He later transitioned into entrepreneurship, founding Biop Spine, a leading institute in innovative spinal treatments. Dr. Damien has significantly contributed to redefining spine care through his leadership and dedication to patient well-being. Episode Summary: In this enlightening episode of the Chris Voss Show, host Chris Voss speaks with the remarkable Dr. Hany Demian about his transformative journey from being a medical doctor to a visionary entrepreneur. Dr. Hany Demian, a pioneering force in spine care innovation, shares his experiences and insights into founding the Biop Spine Institute, which is revolutionizing the field of minimally invasive spinal surgery. Listeners get a behind-the-scenes look at the intricacies involved in shifting from practicing medicine to running a successful medical business. Throughout the episode, Chris and Dr. Hany Demian explore the challenges and triumphs encountered on the path of entrepreneurship, especially in the medical industry. From micromanaging difficulties to learning crucial business skills, Dr. Hany Demian’s experiences offer valuable lessons on leadership and growth. The conversation navigates through the hurdles of managing human capital, adapting to new medical technologies like AI, and the importance of investing in oneself to expand capabilities. Dr. Damien emphasizes how Biop Spine stands out by offering groundbreaking spine surgeries and treatments aimed at improving patient outcomes. Key Takeaways: From Medicine to Business: Dr. Hany Demian transitioned from a medical professional in Egypt to a successful entrepreneur in the spine care industry in North America. Innovative Spine Care: Biop Spine Institute is at the forefront of spine surgery, providing minimally invasive procedures with significantly reduced recovery times. Entrepreneurial Challenges: Managing a medical business involves unique challenges, from dealing with micromanagement to adapting to business and medical advancements. Continual Learning: The necessity of ongoing education in both medical and business practices to stay ahead in the field is paramount. Leadership Evolution: Understanding the role of a CEO evolves with time, from micromanaging to setting company directions and fostering growth. Notable Quotes: “Invest where you have unfair advantage.” – Dr. Hany Demian “The first person who helped me was my wife. She pushed me really hard to begin.” – Dr. Hany Demian “You have to continue learning. It’s quite important.” – Dr. Hany Demian “Anyone can become the CEO, but learning to manage and lead is a process.” – Dr. Hany Demian “Nobody should turn on or turn off the light without telling me. It was mad until I learned what a CEO is.” – Dr. Hany Demian

20 Des 202435min