Art of Procurement17 Nov 2025

843: The Future Is Frictionless: Simplifying Procurement with Tech and Trust W/ Todd Heimes

"We want our customers to be able to put their own internal procurement rules into our Amazon Business marketplace, so they can feel secure and still get that great experience."
- Todd Heimes, Vice President and General Manager, Amazon Business Worldwide

Right now, procurement leaders are balancing pressure to deliver savings, manage risk, and remove barriers for business users. As organizations get more complex, the need for connected digital procurement – and real-time, actionable insights – makes all the difference.

In this episode, Philip Ideson speaks with Todd Heimes, Vice President and General Manager of Amazon Business Worldwide. With over two decades at Amazon, Todd shares how the team is tackling tail spend, embedding compliance, and rolling out new analytics and AI-driven tools designed for modern enterprise needs. They go beyond just digital catalogs: this is about building a procurement ecosystem that works for both CPOs and everyday users.

This conversation is an inside look at how Amazon Business is helping procurement teams automate the busywork, drive transparency, and support smarter, decentralized decision-making.

In this episode, Todd discusses:

How to build digital procurement that fits your tech stack, not works against it
Reducing rogue spend while making buying easier for users
Using guided buying to set rules and drive compliance invisibly
Turning analytics and AI into real actions, not just reporting

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