BPM360 Podcast - Covering Every Angle20 Nov 2025

Episode 50: ServiceNow, Process Orchestration & The Next Chapter of BPM

In their 50th milestone episode, Caspar and Russell take a step back to reflect on the BPM 360 journey—50 episodes, 5,000 downloads, and countless insights into the evolving world of business process management. The hosts discuss recent market shifts, including ServiceNow’s acquisition of Apromore, and explore how major platforms like ServiceNow and SAP are reshaping their strategies toward end-to-end orchestration, process intelligence, and platform ecosystems. They also celebrate the growing BPM podcast community and hint at what’s next for BPM360 and beyond.

🔑 Five Key Takeaways:

BPM 360 Turns 50: The podcast celebrates its 50th episode and over 5,000 downloads, reflecting on how the BPM landscape continues to evolve without losing steam.
ServiceNow Goes Process Mining: The acquisition of Apromore signals ServiceNow’s ambition to move from service management into holistic process orchestration and intelligence.
SAP’s Platform Play: SAP’s Clean Core and BTP approach focuses on creating an open, extensible platform ecosystem—contrasting ServiceNow’s vertical integration strategy.
The Future Is Orchestration: True business value lies above the application layer—in orchestrating data, processes, and AI-driven agents across systems rather than within silos.
BPM Community on the Rise: With new podcasts like Mining Your Business returning and initiatives like the BPM Alliance, the global process community is growing stronger and more connected than ever.

We hope you enjoy our BPM Podcast.
Subscribe and stay tuned for more.
Please send us your comments and questions to
questions@bpm360podcast.com

Denne episoden er hentet fra en åpen RSS-feed og er ikke publisert av Podme. Den kan derfor inneholde annonser.

Episoder(76)

Ep. 76: "AI-Driven Business Model Innovation: Can Traditional BPM Keep Up?"

In this special guest episode, Russell and Caspar welcome Michel Kirsch, a 22-year-old final-year international business student at the University of Paderborn, whose fresh perspective on AI and busin...

30 Jun 52min

Ep. 75: "Conscious Change Leadership: The Human Reality Behind Process Transformation"

In this special guest episode, the hosts welcome Dr. Linda Ackerman Anderson—known as "Dr. Change"—a pioneering leader in organizational transformation with nearly five decades of experience in the fi...

23 Jun 57min

Ep. 74: "Beyond BPM and EA: Why System Science Is the Missing Foundation"

In this special guest episode, Russell and Caspar welcome Petros Panagiotidis, a deeply experienced BPM and Enterprise Architecture practitioner from Greece with four decades of professional experienc...

2 Jun 1h 5min

Ep. 73: "The Performance Analyst: From Data Dashboard Maker to Intelligence Detective"

In this final episode of their BPM roles mini-series, Russell and Caspar examine the performance and KPI analyst role—also known as the process intelligence analyst—responsible for ongoing measurement...

26 Mai 37min

Ep. 72: "The BPM Technology Manager: From Tool Guardian to Integration Orchestrator"

In this episode, Russell and Caspar examine the BPM technology and tooling manager role—a position that has evolved dramatically from its origins as a technical gatekeeper to today's integration-focus...

19 Mai 40min

Ep. 71: "The Process Owner Part 2: Experience, Leadership, and Finding Your Sweet Spot"

In this continuation of their process owner series, Russell and Caspar dive deep into the experience requirements and organizational positioning needed for successful process ownership. They explore w...

12 Mai 32min

Ep. 70: "The Psychology of Change: Why Beliefs Drive BPM Success More Than Process Maps"

In this guest episode, Russell and Caspar welcome Thierry Muller, an IT veteran turned change management expert, for a deep conversation about the human side of transformation projects. Thierry shares...

5 Mai 56min

Ep. 69: "BPM AI Orchestration: Building the Next Generation of Process Management"

In this guest episode, Russell and Caspar welcome Ahmad Daliri, a process management specialist working at NN in the Netherlands and author of multiple BPM books, for a conversation about the intersec...

28 Apr 48min